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How to Enable Domain Privacy


According to ICANN regulation, you know, the group of people who solely focus on domains and all the stuff about them, created a regulation stating that contact information for a domain must be submitted when you purchase a domain name. This information is made publicly available through a WHOIS Directory. All domain owners (registrar) are required to keep accurate, current, and valid personal or business contact information for their domain. But let's say you don't want your personal contact information for your domain accessible to everyone on the world wide web. In order to make ICANN happy in providing accurate contact information and not allowing your personal contact information to be online, you can simply purchase Domain Privacy to appease everyone.


What is Domain Privacy?

Domain privacy allows you to keep your contact information private from prying eyes, such as your name, address, email, and phone number, while still fulfilling that you list valid contact information for your domain. You are still listed as the domain owner; however, the public does not see your name or contact information. We will be the buffer between you and the public WHOIS Directory listing. If someone wants to reach out to you as the domain owner, they will use our domain privacy contact information, and in turn, we’ll pass their request to you.

Do I need Domain Privacy?

That’s a loaded question. How important is your personal or business contact information? If you are to lose your domain or someone uses your contact information for the wrong reasons, how would you feel about that? One big concern with listing your contact information publicly is that, sadly, there are people who monitor the WHOIS Directory for the sole purpose of snagging your domain’s contact information. Their intentions are not always pure and holy. Another concern is the potential for identity theft and fraud.

As a domain owner, you have control over how much of your personal or business information is being publicly shared while ensuring you provide accurate WHOIS information for your domain. Be smart - secure your contact details by purchasing Domain Privacy when you order your domain. You'll thank us later when you're not getting spammed or sent a bunch of junk mail.

Managing Domain Privacy

The following instructions will show you how to enable Domain Privacy for your domains via the Customer Portal. Most eNom and Launchpad domains can be managed in your portal.

If a domain purchased from HostGator does not appear in the Customer Portal, it may be an eNom domain requiring management via Registry Rocket. For more information, please check the article Is My Domain Registered with LaunchPad or eNom?

To manage Domain Privacy:

  1. Log in to Customer Portal.
  2. Click Domains from the left menu.

    Customer Portal - Domains

  3. Locate the domain you wish to update and click More.

    Domains - More

  4. Under Domain Overview, look for Privacy and click its Change link.

    Domains - Privacy - Change Link

    Alternatively, you can also click Domain Privacy from the left-side menu.

    Customer Portal - Domains tab

  5. On the Domain Privacy page, you can choose the following actions:
    • Public radio button to disable Domain Privacy.
    • Private radio button to enable Domain Privacy

      Domain Privacy Page

      If you choose the Private option, you'll see the introductory and renewal prices for Domain Privacy beside the Save button.

  6. Click Save.
  7. On the next page, choose your preferred Payment Option.
    Payment Options
  8. Click Continue to Checkout.
  9. In the Your Order Summary section, choose the number of years you want Domain Privacy to be active for your domain.
    Domain Privacy - Number of Years
  10. Agree to the Terms of Service, Domain Registration Policy, and Privacy Policy.
  11. Click Place Your Order.
  12. An invoice will be generated within your Customer Portal. Once paid, Domain Privacy will be enabled for your domain name.
Note: Please keep in mind that the renewal of Domain Privacy is separate from the renewal of your domain name.
If you're unable to manage Domain Privacy in the Customer Portal, please contact HostGator's Support so we can assist you!