How to Navigate the Domains Security Tab
The Security menu in the Domains tab of the Customer Portal has been improved to include new security management features. Along with protecting your information and defending against identity theft and fraud, we scan for malware and watch blacklists, providing you with instant notification if there are substantial status changes to your domain.
Manage the SMS Security Alerts
Real-time alerting keeps you aware of critical changes to your account or domain so you can take quick, corrective action. You can receive an SMS alert each time there is a change in the following:
- Domain Privacy status
- Transfer Lock status
- Advanced DNS records
- Domain contact information
Managing the Security Alerts Functionality
Set up SMS Alerts
To set up SMS alerts (first-time setup):
- Log in to your Customer Portal.
- Click Domain in the navigation menu on the left.
- Click the Security tab.
- Click Setup under the SMS Security Alerts.
- In the pop-up, click Continue.
- Choose the services for which you would like to receive alerts, and then click Save.
Enable or Disable the SMS Security Alerts
To enable or disable the domain's SMS alerts, use the toggle switch next to SMS Security Alerts.
Change Phone Number
To change your phone number and start receiving notifications on a different phone number:
- Click Manage under the SMS Security Alerts.
- Click the Change link next to your phone number.
- Enter the new phone number, and click Next.
- A verification code will be sent to your new phone number. Enter the verification code in the pop-up, then click Verify.
Remove Security Alerts
To remove security alerts for a specific service:
- Click Manage under the SMS Security Alerts section.
- Deselect the service for which you want to stop receiving notifications.
- Click Save.