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How Do I Renew My Domain Name?

 

HostGator offers domain registration through two different registrars: LaunchPad and Enom, and for you to manage your domain name(s) with us, a single control panel was created - the Customer Portal. 

Note: If your domain does not appear in your Customer Portal, it may be a HostGator/Enom domain requiring management via the Registry Rocket portal. To know if your domain's registrar is Enom, please visit the article Is My Domain Registered with LaunchPad or Enom?

This article discusses the following topics:


Renewing domain(s) via the Customer Portal

Domains registered in the front-of-site https://www.hostgator.com/domains is set to auto-renew by default. When the auto-renewal feature is enabled, HostGator will charge the card you have on file or invoice your account.

You have two options for renewing your domain(s). Click the links below for the instructions.

Option 1: Set the domain to auto-renew

The Customer Portal allows customers to enable/disable the auto-renewal option. Once enabled, the domain will not be disrupted by the unfortunate event of expiring.

Once you enable Auto-Renew, the number of years that will be added to your domain's current registration term will depend on the number of years you initially selected when you registered/transferred your domain to HostGator. For example, you initially registered your domain for 2 years and manually renewed it for another 8 years. At the end of the 10th year, your domain will auto-renew at 2 years.

By disabling auto-renew, you will be responsible for manually renewing your domain before the expiration date.

To enable your domain's auto-renewal feature:

  1. Log in to Customer Portal.
  2. Click on the Domains tab.

    Customer Portal - Domains

  3. In the Domains section, you will see the domains attached to your account.

    Domain Overview

  4. Locate the domain you wish to modify, then click More.
  5. Under Domain Overview, look for Auto Renew, then click the Change link.

    Domains - Auto-Renew Change Link

    Alternatively, you can also hover over the left sidebar, then select Auto-Renew.

    Domains - Auto-Renew Tab

  6. Under Domain Auto-Renew, use the toggle to select your preferred auto-renewal setting.

    Domain Auto-Renew - Toggle Settings

  7. Click Save Auto-Renew.

Option 2: Renew the domain manually

Domain renewals are non-refundable once processed.

If you decide to manually renew your domain prior to its expiration date and before its auto-renewal date, you have the ability to do so within your Customer Portal.

Notes:
  • Great news! You may now renew (or extend) your domain manually to its full term.
  • Please keep in mind that the renewal of Domain Privacy is separate from the renewal of your domain name. For more information, please check out the article How to enable Domain Privacy.

To manually renew (or extend) your domain:

  1. Log in to Customer Portal.
  2. Click on the Domains tab.

    Customer Portal - Domains

  3. In the Domains section, you will see the domains attached to your account.

    Domain Overview

  4. Locate the domain you wish to modify, then click More.
  5. Under Domain Overview, look for Auto Renew, then click the Change link.

    Domains - Auto-Renew Change Link

    Alternatively, you can also hover over the left-side menu, then select Auto-Renew.

    Domains - Auto-Renew Tab

  6. Under Renew Domain, select your preferred renewal period from the dropdown. The selected term will be added to the end of your domain's current registration period.

    Renew Domains - Renewal Period

    Not seeing the full term amount of years listed when renewing your domain? ICANN has certain limits on the number of years a domain TLD can be registered. If you are trying to renew a domain the same day you purchased it, the system will show one year less than the full term. If you go to renew the domain the day after, you should see the full amount of years available.
  7. Click Renew.

Renewing Enom domain(s) via Registry Rocket

To renew a domain that was purchased through Enom's Registry Rocket:

  1. Go to the Registry Rocket domain management page.
  2. In the Manage Your Domain box, enter your domain name and the password you created when the domain was initially purchased.
  3. Click Login.
  4. Select Renew Domain.
  5. Under the Renew This Domain Name section, select the renewal period.
  6. In the Registrant/Billing Information section, review the contact information to ensure it is up to date.
  7. Under the Credit Card Information section, enter your credit card information.
  8. Click Purchase.
If you're unable to renew your Enom domain, please contact us via phone or Live Chat so we can assist you!