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 Manage DNS Records with HostGator
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Manage DNS Records with HostGator

With the recent updates to the Customer Portal, the way you access DNS settings for your domain names has changed. Let us walk you through the new Domains tab experience in the Customer Portal.

Please click on the link to jump into a section: 

What is DNS and What Does it Do?

The Domain Name System, also known as DNS, refers to the large-scale system of information containing IP addresses, domain names, hosting, and other registration information across every site on the internet. DNS translates domain names to IP addresses and helps locate a website on the internet.

How Do I Get to the DNS Tab?

You can now easily manage your DNS records directly within the Customer Portal. There's no need to look under the Hosting or Websites tabs or to use cPanel. All your DNS management can now be done in one place within your Customer Portal for a simpler experience.

Here's how:

  1. Log in to the Customer Portal.
  2. Click the Domains tab on the left-hand side.

    Customer Portal - Domains Tab
     

  3. If you only have one domain in your account, the Domain Overview page will be shown immediately.

    If you have multiple domains in your account, click on the domain you want to update and access its management page. You can also use the Search box to find the domain.
     
  4. Click the DNS tab.

    Domains tab - DNS tab
     

You'll see the Manage Advanced DNS Records section, where you can do the following:

Adding a DNS Record

  1. Click the + ADD RECORD button.

    Add Record button
     

  2. Select whether to add a Single record or Multiple records.

    Select Single record or Multiple records
     

  3. For a Single record, you can add only one DNS record at a time.
    1. Choose the record type and enter its values.

      Add Single Record
       

    2. Click ADD to save the new DNS record.

    For Multiple records, you can add more than one DNS record.

    1. Select the record type from the dropdown, then click CONTINUE.

      Add multiple DNS records
       

    2. Click the + ADD MORE RECORDS link to enter the values of the DNS records.

      Add more records
       

    3. Click SAVE.

Editing a DNS record

  1. Choose the domain you want to edit, click its ellipsis icon on the right, then click Edit.

    Edit DNS
     

  2. Make the changes to the record, then click the EDIT button to save the changes made.

    Edit DNS button
     

  3. A pop-up message confirming the changes were successful will appear on the screen.

Deleting a DNS record

  1. Look for the domain from which you want to remove a DNS record, click its ellipsis icon on the right, then select Delete.

    Delete DNS
     

  2. Click the DELETE button to confirm deletion.

    Delere button
     

Importing a DNS Zone

  1. Click the ACTIONS menu.
  2. Select Import DNS Zone.

    Import DNS
     

  3. In the pop-up, select your DNS zone file.

    Drop DNS ZOne
     

  4. Click APPLY DNS ZONE.

Exporting a DNZ Zone

  1. Click the ACTIONS menu.
  2. Select Export DNS Zone.

    Export DNS
     

  3. In the pop-up, click DOWNLOAD DNS ZONE.

    Download one file
     

  4. A .txt file containing the DNS zone for your domain will be downloaded to your computer.
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