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How to Move Domains between HostGator Accounts

With the upgraded Customer Portal, you can move your domain from one HostGator account to another. All users with access to the destination account can view and manage the domain.

Please note that moving a domain between HostGator accounts does not move, transfer, or migrate your hosting plan, website files, emails, or other hosting-related services. Only your domain is moved. This process is an internal move of domains between HostGator accounts only. While this process is ongoing, your website will not face any downtime.

To move a domain between HostGator accounts:

  1. Log in to your HostGator Customer Portal.
  2. Click Domains from the left-hand side menu.

    Customer Portal - Domains

  3. Locate your domain from the list.
    • If you have a single domain in your account, you will be redirected right away to the domain management page.
       
    • If you have multiple domains in your account, you can do the following:

      In Advanced view:

      1. Click the domain or click the domain's vertical ellipsis icon on the far right, under the Actions column.

        Advanced View - Multiple domains

      2. Select Manage.

      In Summary view:

      Locate the domain and click its Settings button.

      Summary View - Multiple domains

  4. On the domain management page, go to the Transfer or Move Domain section and click the Move Accounts button.

    Transfer or Move Domain - Move Accounts

  5. Select the account where you want to move the domain.
    • If the destination account already exists, select the account, then click Continue.

      Select destination account

    • If the (HostGator) destination account is not connected to your account, it is the gaining registrant who needs to initiate the transfer process.
  6. A confirmation pop-up box will appear. Put a checkmark on "Yes, I want to move." and then click the Move button.

    Confirm the domain move

  7. You will receive an email to authorize the request to move the domain to the other HostGator account. You have 14 days to approve the request.

 

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