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How To Cancel My Domain Name


At HostGator, you have full control of your domain(s). If you decide not to renew your domain, you can cancel it anytime within your Customer Portal.

To cancel a domain name, you have to turn OFF its auto-renewal feature in the Customer Portal so you will no longer be billed or invoiced in your account.

Note: If you changed your mind and decided to keep your domain, you need to enable the auto-renewal feature or manually renew your domain within the Customer Portal.

To cancel your domain (turn off the auto-renewal feature):

  1. Log in to Customer Portal.
  2. Click on the Domains tab.

    Customer Portal - Domains

  3. In the Domains section, you will see the domains attached to your account.

    Domain Overview

  4. Locate the domain you wish to cancel, then click More.
  5. Under Domain Overview, look for Auto Renew, then click the Change link.

    Domains - Auto-Renew Change Link

    Alternatively, you can also hover over the left-side menu, then select Auto-Renew.

    Domains - Auto-Renew Tab

  6. Under Domain Auto-Renew, slide the toggle to the right to turn OFF the auto-renewal feature.

    Domain Auto-Renew - Toggle Settings

  7. Click Save Auto-Renew.
If you wish to remove an expired domain from your Customer Portal's Domain section, please reach out to us via phone or Live Chat so we can assist you.