How Do I Cancel My Account?
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- How to cancel a hosting plan ⤵
- How to cancel a domain name ⤵
- How to cancel an account addon ⤵
- HostGator India, Brazil, Turkey, etc. ⤵
- Related Articles ⤵
How to cancel a hosting plan
If you no longer wish to continue the subscription of your hosting plan, you can disable its Auto-Renew feature via the Customer Portal's Renewal Center before your HostGator account automatically renews your hosting plan, which is 15 days before the hosting plan's renewal date (5 days for hosting plans in a 1-month term).
Please check out the following article for more information.
- Customer Portal - How to Use the Renewal Center - Please visit this article to cancel your hosting plan by turning off the auto-renew.
Note: For questions about refunds, please see the How Do I Get the 30-day Money Back Refund? article.
- Invoicing and Automatic Billing - This article provides information about how invoices are generated within your Customer Portal.
How to cancel a domain name
By default, your domain name is set to renew automatically. If you do not wish to renew your domain name, you must disable its Auto-Renew feature via the Customer Portal's Renewal Center before your HostGator account automatically renews your domain, which is 15 days before the domain's renewal date.
Please check out the following article for more information.
- Customer Portal - How to Use the Renewal Center - Please visit this article to cancel your domain by turning off the auto-renew.
- Invoicing and Automatic Billing - This article provides information about how invoices are generated within your Customer Portal.
How to cancel an account addon
To cancel an account addon, please follow the instructions in the relevant article to complete the task on your Customer Portal.
HostGator India, Brazil, Turkey, etc.
HostGator.com only handles accounts that are purchased from HostGator.com. You would need to contact the company you signed up with for cancelation. For example, if you signed up with HostGator India, you must contact HostGator India to cancel.
Related Articles
- I Already Canceled My Hosting. Why Am I Being Contacted to Pay?
- Why Do I Have to Cancel? Why Am I Still Being Invoiced?