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Client Settings - Outlook, Eudora, Thunderbird, Mac, iPad, Phone

Email sent to your HostGator account is received by the same server that hosts your website. You can use any email client to log into the server and receive, manage, and send mail. It is crucial that your domain's MX Records are successfully pointing to HostGator for this to work appropriately.

The information listed below is for the general setup of various email clients and cannot be guaranteed to work with every email client. However, the following configuration settings are appropriate for all third-party email clients, including Outlook, Thunderbird, iOS Mail, and more.

Note: When using the examples below, be sure to replace example.com with your actual domain name. In email examples, replace the full email address.
When using an SSL option to configure the email, replace your normal mail.domain.com URL with the Server Hostname. This can be found within your cPanel. In the SSL examples, replace gator1234.hostgator.com with your HostGator account's Server Hostname. This should be used for the incoming/outgoing certificate domain.
Quick Overview of Connection Type - IMAP vs. POP3
  • IMAP is perfect for multiple users who need to access the same email account or one user who needs to access emails from multiple locations.
  • POP3 is perfect for quickly downloading emails and reading them offline or on the go (though you do have to be online to reply to emails). POP3 is also a great way to save copies of your emails on your personal computer.

For more information regarding the differences between IMAP and POP3, please view the article POP vs. IMAP.
Email SettingGeneral Information to Input
Display Name/Your NameA user-friendly name associated with this email address in the email client - thus "John QA" could be entered and will display instead of or along with the email address.
Username/Account NameUse the full email address with the format name@example.com.
(Example: snappy@hostgator.com)
Please replace "example.com" with the domain name where you created your email's user.
PasswordYour specific email password. Do NOT select SPA (Secure Password Authentication) if offered.
Connection TypeServer and Port Information - Standard/Non-Secure
POP3Incoming Server: mail.example.com
Incoming Port: 110
IMAPIncoming Server: mail.example.com
Incoming Port: 143
SSL (Optional)Disabled
Outgoing Server AuthenticationEnabled
(The outgoing mail server does require authentication.
Check any boxes that might say "Use name and password.")
Outgoing ServerOutgoing Server: mail.example.com
Outgoing PortOutgoing Port: 25
(If 25 does not work, try 26 as many ISPs block port 25. If neither 25 nor 26 work, try 587.)

For Comcast/Xfinity Internet customers, use port 587 as ports 25 and 26 are both blocked on their network.

Connection TypeServer and Port Information - Secure with SSL
POP3Incoming Server: gator1234.hostgator.com
Incoming Port: 995
IMAPIncoming Server: gator1234.hostgator.com
Incoming Port: 993
SSL (Optional)Enabled
Outgoing Server AuthenticationEnabled
(The outgoing mail server does require authentication.
Check any boxes that might say "Use name and password.")
Outgoing ServerOutgoing Server: gator1234.hostgator.com
Outgoing PortOutgoing Port: 465

If you cannot send from port 465, we suggest you contact your ISP and ask for their outgoing mail server name.

 
Secure Email Connections:
If you want a secure connection using SSL, please read the following article for more information on settings and configuring your email:
The Windows secure email connection settings can be found in the following article:
Many email clients support auto-discover for automatically detecting server settings. If your email client is able to detect your email configuration from the email provider, it will look similar to this, and you may use the recommended settings:

If your email client is unable to detect your email configuration from the email provider, it may attempt to recommend settings based on common server settings, which are unlikely to be correct. The failure screen may look similar to this:

If this happens, either you may use this article to enter the email settings manually, or you may wish to attempt to troubleshoot your auto-discover service using the following article:

Third-Party Email Client Features

While we are able to provide assistance with configuration and basic troubleshooting for third-party email programs, the amount of assistance that can be provided by HostGator Support beyond this is very limited. We are not responsible for the functionality of third-party email clients or their features, such as contacts, calendars, etc.

For advanced options or settings, it is recommended that you seek out the developing party for your email client of choice.


Client Specific Setup Instructions

Note: While the settings listed above are the general overall settings that will operate when synchronizing to your HostGator accounts, connectivity cannot be guaranteed.

The articles listed below are for common email clients that are used with HostGator email accounts and are considered general instructions. If you seek to set up advanced settings, please confer with the developer of your particular email client or your site developer for assistance.


Additional Help

We have video guides on email in our Video Tutorial Section or check out our HostGator YouTube Channel for the most recent listing of newly published videos!