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  5. Google Workspace (Formerly G Suite) Setup Part 1

Google Workspace (Formerly G Suite) Setup Part 1

Note: At this time, Google Workspace is only available for HostGator's Shared Hosting (Hatchling, Baby, and Business) packages. All other hosting packages can utilize this service by purchasing directly from Google.

The setup process can be broken up into two quick parts, leaving you with more time to focus on your business aspects that demand your attention. Part 1 will cover the following steps:

Bringing the power and innovation of Google to your business is now easier than ever with HostGator's integrated Google Workspace Dashboard, found within your very own Customer Portal. For information on how to purchase Google Workspace for your new or existing account, please refer to the following article:

To begin your Google Workspace setup, you will need to do so from within your Customer Portal. For information on how to log in, please refer to the following article:

Step 1: Google Terms of Service

The first portion of the setup process focuses on providing you with the Google Terms of Service Agreement. After logging into your Customer Portal, please click on the Hosting tab. Then click the Google Workspace icon from your menu bar to navigate to your Google Workspace Dashboard.

As illustrated in the image below, you can view and accept the Google ToS by clicking on the associated link:

Google Terms of Service

Note: The Google Workspace setup process will not progress until the Google Terms of Service is accepted. This step should be completed before domain verification and updating your domain's MX records.

When you click View and Accept Google's ToS, you will be redirected to log into your Admin Console. To login, please use the Admin Email and password you chose when ordering as your login credentials.

Note: If you are already logged into another Google account, you will need to log out before logging into your Google Workspace account.

Step 2: Verify Your Domain

My Domain is Utilizing HostGator Name Servers

Domains using HostGator name servers will automatically be verified when adding this service to your account. This step can be overlooked as you will not need to verify your domain to utilize Google Workspace manually.

For additional information on how to point your DNS to HostGator, please see the following articles:

Note: If you are using HostGator nameservers, we can directly assist you with creating the necessary DNS records if you contact us via phone or Live Chat.

My Domain is NOT Utilizing HostGator Name Servers

For domains that are not using HostGator name servers, manual verification through your DNS provider can be used to verify your ownership of the domain. You will be provided a verification code that you will use to create a TXT Record.

Once you're in your Admin Console, you will see a notification that states Finish setting up Admin Console on the upper left-hand side. Clicking on this will take you to the Admin Console setup experience, which will walk you through verifying your domain, creating users, and adding the necessary MX Records to route your email to Google Workspace.

If you do not see the Finish setting up Admin Console notification, you can get to the setup experience by following the steps below.
  1. Click on Domains.
  2. Select Manage domains.
  3. Then, to the right of Primary Domain, click on Admin Console setup, and it will take you to the new setup experience.
  1. Click Verify in the first box.
    G Suite Verify Domain Verification Code

  2. The next screen will walk you through verifying your domain by adding a TXT record to your domain settings. The Verification Code is a unique code that is automatically generated for you.
    cPanel TXT Record with Google Verification Code

  3. The verification code will go into the TXT Data field of your DNS record, as illustrated below. The verification code will begin with "google-site-verification=," followed by your unique code.
    Note: The following example is based on the cPanel Advanced DNS Zone Editor and may not directly resemble your DNS provider's management portal. You may need to consult with your domain's DNS hosting provider for more direct support and instructions on creating TXT records.

    cPanel TXT Record with Google Verification Code

After you have completed the above steps and allowed time for propagation, you may click the Verify Domain button to determine if your domain name has been successfully verified. Once your domain has been verified, you will see a green confirmation message and be returned to the main setup screen.

Domain Verification Failure


Attempts to verify your domain's ownership will fail if the changes made are still propagating. Simply put, propagation is the projected length of time it takes for root name servers and cache records across the entire web to be updated with your website's DNS information. Because of propagation, Google may not detect the DNS changes made right away. For TXT Records, this time frame is most commonly between 0 and 4 hours but can take up to 48 hours.

For additional information on propagation times for TXT records, please refer to the following article:

Step 3: Setup DNS Records

My Domain is Utilizing HostGator Name Servers

Domains using HostGator name servers will be given the option to update their DNS records from within their Customer Portal. If you're not ready to enable this service right away, you can return to this page at any time to update your MX records. Clicking the I understand, setting my MX records to go to the Google button will automatically add all of the MX and SPF records to your DNS settings.

Once the records have a chance to propagate, you will be able to return to the Admin Console setup, and click Activate in the third box, Activate Gmail for yourdomain.com.

My Domain is NOT Utilizing HostGator Name Servers

If your domain is not using HostGator name servers, then you can follow the steps below to add the MX, SPF, and optional CNAME records needed to route your email to Google Workspace.

The following article will help assist you with changing your MX records in cPanel:

The SPF and CNAME records can be created or edited from the Advanced DNS Zone Editor in cPanel. More information on creating and editing DNS records can be found here:

The DNS records you will need to create are as follows:

Google MX Records

MX Records also referred to as MX Destinations, are entries in your domain's DNS that route your email to a specific server. To take full advantage of the Google Applications suite, you will need to update these entries for your domain.

Note: Google Workspace requires MX record changes, which will change the routing for ALL email addresses for that domain.
Name/Host/AliasTime to Live (TTL)Record TypePriorityValue/Answer/Destination
Blank or @3600MX1ASPMX.L.GOOGLE.COM.
Blank or @3600MX10ALT3.ASPMX.L.GOOGLE.COM.
Blank or @3600MX10ALT4.ASPMX.L.GOOGLE.COM.

In addition to the changes above, be sure to set your Email Routing to Remote Mail Exchanger after updating your MX records.

Google SPF Record

Your domain uses SPF records to prevent spam by using your authoritative DNS to define which servers are authorized to send mail on behalf of your domain. Servers checking incoming mail against your SPF record can immediately identify and discard emails not sent from an authorized server.

To give Google servers authority to send mail on behalf of your domain, you will need to create the following DNS record:

Name/Host/AliasTime to Live (TTL)Record TypeValue/Answer/Destination
Your domain or @3600TXTv=spf1 include:_spf.google.com ~all
Note: Without this SPF record, mail sent from your Google account using your domain may be marked as spam or fail to deliver.

After allowing time for propagation, your mail services will be directed to Google Workspace from now on. For additional information concerning propagation times, please refer to the following article:

Optional Google CNAME Records

You may create subdomains to allow easy access to your Google Workspace services. Google recommends creating the following DNS entries:

Name/Host/AliasTime to Live (TTL)Record TypeValue/Answer/Destination

This will allow you to access your Google Workspace services via subdomains such as docs.example.com and sites.example.com.

Your domain and dashboard should now be ready to begin taking advantage of your Google Workspace services! For additional configuration and options available for setup from inside of your Google Workspace admin panel, please navigate to Part 2 of this tutorial: