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Setting Up Email for Windows Mail

This article will instruct you on how to configure your email using the Windows Mail application. Please make sure that your MX records are properly pointed to your HostGator servers. To know more about how to change your domain's MX records, please refer to this guide: How Do I Change My Website's MX Record?

Here is a video guide we have created to demonstrate how to set up your Windows Mail.


We have also outlined the instructions from the video guide for you.

Option 1:

To set up your Windows Mail email client:

  1. From the Start menu of your computer, click on Mail from the application list.
  2. Once launched, click the three-bar icon on the top left.

    Windows - Mail - 3-bar

  3. Choose your preferred account where you wish to set up your email. (In the video guide, Other Account - POP/IMAP was selected).

    Windows - Mail - Choose an Account

  4. Enter your email login credentials - complete email address and password. This is the email account you have created inside your cPanel. You can copy these details from your cPanel's Email Accounts section.

    cPanel - Email Accounts

  5. Click Sign-in. The Mail application should automatically discover your email configuration.
  6. Once the Mail application auto-discovers your email's settings, click Done.
  7. On your computer, click on the Accounts icon. Your newly added email account should be reflected in this section.

    Windows


Option 2:

To manually add a new account in your Windows Mail/Outlook:

  1. From your computer, click on Accounts
  2. Select Add account.
  3. From the dialog box, scroll a little bit down and click on Advanced settings.
  4. Choose Internet email.
  5. Fill in the required fields:
    Email Address: The complete email address you wish to configure in Windows Mail. (The same email address you added in your cPanel)
    User name: The same email address as above.
    Password: The password you used when you created your email account in the cPanel.
    Account name: This is the name of the account. You can choose any name you want to use.
    Send your messages using this name: This is the name that will appear on the messages that you will send.
    Incoming email server: This information is found in your cPanel, and it usually displays as mail.yourdomain.com or your server name.
    1. In your cPanel’s Email Account section, locate your email account.
    2. Click the Set Up Mail Client link.

      cPanel - Email Accounts - Set Up Mail Client

    3. On the next page, you will find your configuration settings. Scroll down to the Manual Settings.
    4. The cPanel provides two email settings - SSL and Non-SSL Settings. It is recommended to use the SSL Settings. However, if these do not work properly, you can also try the Non-SSL configuration. Take note of the Incoming server under the SSL Settings.
      cPanel - Email Accounts - Manual Settings
    Account Type:You can choose either POP3 or IMAP.  To know more about these two, please refer to this article, POP3 or IMAP with SSL.
    Outgoing (SMTP) email server. This can also be found in your email account’s Manual Settings.

    cPanel - Email Accounts - Manual Settings - Outgoing Server
    You can leave the rest of the checkboxes selected.

  6. Click Sign-in. The email account should then be displayed on your Accounts list.

The listed instructions above apply to Windows Mail. Please refer to this article to know more about the general email settings you will need if you wish to use other email clients: Email Connection Settings

HostGator also now offers Microsoft 365 to cater to your business email needs.