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Knowledge Base

Configuring Outlook 2011 for Mac

Configuring Outlook 2011 for Mac is simple and helps you stay connected. This guide will walk you through creating a new email address, choosing a password, and making sure your messages are sent and received smoothly. If you ever need help, we have plenty of resources and support options available.

Create a new email account

  1. Open the Tools menu.
  2. Click Accounts.
  3. Click E-mail Account.
  4. Enter the following information in the requested fields:
    • Email Address
    • Password: for this email account
    • User Name: your full email address
    • Incoming server: This is typically your domain name preceded by mail. and can be found in the Email Accounts section of the cPanel by going to More > Configure Mail Client.
    • Outgoing Server: the same as the incoming server
    Note: You may need to check the box to Override default port and use port 26 instead of the default port 25.
  5. Click Add Account.

To see the complete set of matching settings for each desired email configuration for our servers, please see Email Connection Settings.

Enable SMTP Authentication

Once the account has been created, you must enable SMTP Authentication.

  1. Open the Tools menu.
  2. Click Accounts.
  3. Click Email Account.
  4. Click More options.
  5. From the Authentication drop-down menu, choose Use Incoming Server Info.
  6. Click Ok.

To know more about SMTP, please go to What are SMTP Settings.

Additional Help

We have video guides on email in our Video Tutorial Section. You can also check out our HostGator YouTube Channel for the most recent listing of newly published videos!

You can also go to Client Settings - Outlook, Eudora, Thunderbird, Mac, iPad, Phone article for additional client-specific setup instructions.

How can we help you? Please contact us via phone or chat if you need assistance.

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