Configuring Outlook 2011 for Mac

Create a new email account

1. Open the Tools menu.
2. Click Accounts.
3. Click E-mail Account.
4. Enter the following information in the requested fields:
   • Email Address
   • Password: for this email account
   • User Name: your full email address
   • Incoming server: This is typically your domain name preceded by mail. and can be found in the Email Accounts section of the cPanel by going to More > Configure Mail Client.
   • Outgoing Server: the same as the incoming server
   Note: You may need to check the box to Override default port and use port 26 instead of the default port 25.
5. Click Add Account.

To see the complete set of matching settings for each desired email configuration for our servers, please see Email Connection Settings.

Once the account has been created, you must  enable SMTP Authentication.

1. Open the Tools menu.
2. Click Accounts.
3. Click Email Account.
4. Click More options.
5. From the Authentication drop-down menu, choose Use Incoming Server Info.
6. Click Ok.

To know more about SMTP, please go to What are SMTP Settings.

Additional Help

We have video guides on email in our Video Tutorial Section. You can also check out our HostGator YouTube Channel for the most recent listing of newly published videos!

You can also go to Client Settings - Outlook, Eudora, Thunderbird, Mac, iPad, Phone article for additional client-specific setup instructions.