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Setting Up Email for Android Phones

The following article will instruct you on configuring your email on an Android device using the default email client. The version of Android on each device can vary according to the model of the phone and carrier. If you cannot follow these steps, you can contact HostGator's support via phone or Live Chat, or you may need to reach out to your mobile carrier or device manufacturer for further assistance.

In the directions below, wherever it says example.com, substitute with your domain name.

Automatic Email Setup

  1. Open your Email app.
  2. Select Other for the account type.
  3. Enter your full email address, for example, snipsnap9000@example.com
  4. Then enter your email account password and tap Sign In.
  5. If the automatic setup were successful, your Inbox would load. If you are prompted to select a connection type, you will have to complete a manual setup.

Manual Email Setup

If the Email app can't find your email settings, you will need to enter them manually. Below we'll explain what information needs to be filled out, and in the video below, we'll show you where to find those settings in your cPanel.

Once you've located your email server info, see below.

 

Generic Email Client Settings

These are the generic settings and should work for any email client or mobile device.

SettingWhat You Input
Username:Your full email address (snipsnap9000@example.com)
Password:Your email password
Connection Type:Server & Port info
POP

Incoming Server: pop.example.com
Incoming Port:

995 (with SSL enabled)

110 (with SSL not enabled)

IMAP

Incoming Server: imap.example.com
Incoming Port:

993 (with SSL enabled)

110 (with SSL not enabled)

SSL (Optional):Enabled or Disabled
Outgoing Server Authentication:Enabled
Outgoing Server:smtp.example.com
Outgoing Port:465 (with SSL enabled)
587 (with SSL not enabled)

Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.

If mail.example.com is not working for the incoming and outgoing server, you can try your IP address or server's hostname. You can find your server name and IP in your Welcome email, the General Information box on the right-hand side of your cPanel, or by contacting support.

Related Articles

Are you able to receive emails but not send?

By default, your email is typically set on port 25 for outgoing mail - the channel used for communication between an email client and the server. But some internet service providers (ISPs) block port 25. If your ISP is blocking port 25, your messages will not get through.

Are You Able to Send Emails but Not Receive?

If you can send emails but cannot receive an email, several likely causes are investigated. These include email quota issues, your DNS settings, and your email client settings.

DNS Configurations

There are some common issues involving DNS that could cause emails not to be received. Incorrect DNS records can affect how your mail functions.