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Setting Up Email for Android Phones

The following article will instruct you on how to configure your email on an Android device using the default email client. The version of Android on each device can vary according to the model of phone and carrier. If you are not able to follow these steps, you can contact HostGator's support via phone or Live Chat, or you may need to reach out to your mobile carrier or device manufacturer for further assistance.

In the directions below, wherever it says example.com, substitute with your domain name.

Automatic Email Setup

  1. Open your Email app.
  2. Select Other for the account type.
  3. Enter your full email address, e.g., snipsnap9000@example.com
  4. Then enter your email account password and tap Sign In.
  5. If the automatic setup was successful, your Inbox would load. If you are prompted to select a connection type, then you will have to complete a manual setup.

Manual Email Setup

If the Email app can't find your email settings, then you will need to enter them manually. Below we'll explain what information needs to be filled out, and in the video below, we'll show you where to find those settings in your cPanel.

Once you've located your email server info, you'll need to follow these steps to complete the setup.

  1. Select IMAP Account or POP3 Account.
  2. The Server settings page will load pre-filled with a lot of information. Go through the settings and make sure the following information is filled out:
    Account
    • Email address: The full email address, e.g., snipsnap9000@example.com
    • User name: The full email address again
    • Password: The password for that email address
    Incoming server
    • IMAP server: mail.example.com
    • Security type: Select SSL from the drop-down
    • Port - 993
    • IMAP path prefix: Leave blank
    Outgoing server
    • SMTP server: mail.example.com
    • Security type: Select SSL from the drop-down
    • Port: 465
    • Require authentication to send emails: Toggle ON
    • User name: This may be pre-filled with the beginning of the email address, but it needs to be the full email address again
    • Password: The password for that email address
  3. Tap Next, and if all of the information was input correctly, it will ask you to confirm how often you want your emails to sync.
  4. Hit Done, and your Inbox will load.
If mail.example.com is not working for the incoming and outgoing server, you can try your IP address or server's host name. You can find your server name and IP in your Welcome email, the General Information box on the right-hand side of your cPanel, or by contacting support.