Knowledge Base

Entourage Setup Guide

Adding An Account to Entourage (Mac OS X)

Checking the Save password in my Mac OS keychain box is optional. Not checking this box makes Entourage ask you for your password each time you send or receive email.
  1. Open Entourage.
  2. Click on Tools > Accounts.
  3. In the Accounts window, click New, then click Mail.
  4. In the Account Setup Assistant window, enter your name to identify the email account in Entourage.
  5. Click Configure account manually.
  6. In the Edit Account window, enter the following:
    • Full email address and the requested personal information
    • Account ID - the email address you plan to receive with
    • POP or IMAP server as shown in the cPanel > Email Accounts > Configure Mail Client.
    • Email account's password
    • SMTP server - the same as the incoming mail server
  7. To complete this process, please see the applicable section below:

Configure Entourage to Use Non-SSL-Based Ports

  1. Click Advanced Sending Options.
  2. Ensure SMTP server requires authentication is checked and use same settings as receiving server.
  3. Click OK to return to the main entourage window.

Configure Entourage to Use SSL-Based Ports

To make your Entourage program utilize an SSL-based email connection, go back into the Edit Accounts window and do the following:

  1. Click for Advanced Receiving Options.
  2. Select This IMAP service requires a secure connection (SSL).
  3. Set the Override default IMAP port to 993.
  4. Click OK to go back to the main window.
  5. Click Advanced Sending Options.
  6. Select SMTP service requires secure connection(SSL).
  7. Select Override default SMTP port to 465
  8. Keep setting: SMTP server requires authentication.
  9. Keep setting: Use same settings as receiving mail server.
  10. Click OK to go back to the main window.
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