Email Connection Settings

When setting up your email client or email applications, your settings must match the settings provided in your hosting account. This article covers a complete set of matching settings to use for each desired email configuration for our servers.

What Are My Email Settings? 

• cPanel Emails (Linux)
• Plesk Emails (Windows)

cPanel Servers

For emails hosted on cPanel, you may use the following options for each protocol:

Outgoing Email Settings (SMTP)

Setting	SSL Enabled	Non-SSL
Username	Complete email address	Complete email address
Password	[your email password]	[your email password]
Outgoing mail server/server hostname	[full.serverhostname.com]	[full.serverhostname.com]
Port	465	25 or 26
Example	Username: snappygator@example.com Password: u%&7eu-Wm+3y Server: gator1234.hostgator.com Port: 465	Username: snappygator@example.com Password: u%&7eu-Wm+3y Server: gator1234.hostgator.com Port: 25
SSL	SSL/TLS	None
Authentication	Normal password authentication	Normal password authentication

Incoming Email Settings (IMAP or POP3)

Setting	SSL Enabled
	IMAP	POP3
Username	Complete email address	Complete email address
Password	[your email password]	[your email password]
Incoming mail server/server hostname	[full.serverhostname.com]	[full.serverhostname.com]
Port	993	995
Example	Username: snappygator@example.com Password: u%&7eu-Wm+3y Server: gator1234.hostgator.com Port: 993	Username: snappygator@example.com Password: u%&7eu-Wm+3y Server: gator1234.hostgator.com Port: 995
SSL	SSL/TLS	SSL/TLS
Authentication	Normal password authentication	Normal password authentication

 

Setting	Non-SSL
	IMAP	POP3
Username	Complete email address	Complete email address
Password	[your email password]	[your email password]
Incoming mail server/server hostname	[full.serverhostname.com]	[full.serverhostname.com]
Port	143	110
Example	Username: snappygator@example.com Password: u%&7eu-Wm+3y Server: gator1234.hostgator.com Port: 143	Username: snappygator@example.com Password: u%&7eu-Wm+3y Server: gator1234.hostgator.com Port: 110
SSL	None	None
Authentication	Normal password authentication	Normal password authentication

Windows Servers

If your emails are being hosted on a Plesk or Windows server, you may use the following settings for your email program.

Outgoing Email Settings (SMTP)

Setting	SSL Enabled	Non-SSL
Username	Complete email address	Complete email address
Password	[your email password]	[your email password]
Outgoing mail server/server hostname	[full.serverhostname.com]	[full.serverhostname.com]
Port	465	25 or 26
Example	Username: snappygator@sample.com Password: u%&7eu-Wm+3y Server: hgws00.win.hostgator.com Port: 465	Username: snappygator@sample.com Password: u%&7eu-Wm+3y Server: hgws00.win.hostgator.com Port: 25
SSL	SSL/TLS	None
Authentication	Normal password authentication	Normal password authentication

Incoming Email Settings (IMAP or POP3)

Setting	SSL Enabled
	IMAP	POP3
Username	Complete email address	Complete email address
Password	[your email password]	[your email password]
Incoming mail server/server hostname	[full.serverhostname.com]	[full.serverhostname.com]
Port	993	995
Example	Username: snappygator@sample.com Password: u%&7eu-Wm+3y Server: hgws00.win.hostgator.com Port: 993	Username: snappygator@sample.com Password: u%&7eu-Wm+3y Server: hgws00.win.hostgator.com Port: 995
SSL	SSL/TLS	SSL/TLS
Authentication	Normal password authentication	Normal password authentication

 

Setting	Non-SSL
	IMAP	POP3
Username	Complete email address	Complete email address
Password	[your email password]	[your email password]
Incoming mail server/server hostname	[full.serverhostname.com]	[full.serverhostname.com]
Port	143	110
Example	Username: snappygator@sample.com Password: u%&7eu-Wm+3y Server: hgws00.win.hostgator.com Port: 143	Username: snappygator@sample.com Password: u%&7eu-Wm+3y Server: hgws00.win.hostgator.com Port: 110
SSL	None	None
Authentication	Normal password authentication	Normal password authentication

Notes:

• Replace example.com or sample.com with your actual domain name.

• Your full server hostname can be found in your Welcome email, Customer Portal and cPanel, or Plesk.

  Click Here to Know Where to Find your Server Hostname

  To locate your server hostname in your Customer Portal:

  1. Log in to your Customer Portal.
  2. Select Hosting from the left-side menu.
  3. Locate your hosting package from the list.
  4. Click Manage under your hosting package.
  5. Click the Settings tab. 
  6. Your server hostname is listed under Server.

     

• The settings discussed above are the same for your addon and parked domains.

Additional References:

• POP vs. IMAP
• How Do I Create Email Accounts in cPanel?
• Commonly Used Port Numbers
• How to Log in to Webmail
• Windows Live Mail Setup
• Email Troubleshooting