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Email Connection Settings

When setting up your email client or email applications, your settings must match the settings provided in your hosting account. This article covers a complete set of matching settings to use for each desired email configuration for our servers.

To have an overview with some Email terms, click the links below:

What are SMTP Settings

POP3 or IMAP with SSL

What is TLS?


What Are My Email Settings? 

Please note that you need to add your email address to your hosting account when using an email client (Gmail, Mac Mail, Outlook, etc.). Here are some helpful articles about adding your email address in your cPanel: How to Add/Remove an Email Account or Plesk: How To Create Email Accounts - Plesk.

cPanel Servers

For emails hosted on cPanel, you may use the following options for each protocol:

Outgoing Email Settings (SMTP)

SettingSSL EnabledNon-SSL
UsernameComplete email addressComplete email address
Password[your email password][your email password]
Outgoing mail server/server hostname [full.serverhostname.com][full.serverhostname.com]
Port46525 or 26
Example
Username: snappygator@example.com
Password: u%&7eu-Wm+3y
Server: gator1234.hostgator.com
Port: 465
Username: snappygator@example.com
Password: u%&7eu-Wm+3y
Server: gator1234.hostgator.com
Port: 25
SSLSSL/TLSNone
AuthenticationNormal password authenticationNormal password authentication

 

Incoming Email Settings (IMAP or POP3)

SettingSSL Enabled
IMAPPOP3
UsernameComplete email addressComplete email address
Password[your email password][your email password]
Incoming mail server/server hostname [full.serverhostname.com][full.serverhostname.com]
Port993995
Example
Username: snappygator@example.com
Password: u%&7eu-Wm+3y
Server: gator1234.hostgator.com
Port: 993
Username: snappygator@example.com
Password: u%&7eu-Wm+3y
Server: gator1234.hostgator.com
Port: 995
SSLSSL/TLSSSL/TLS
AuthenticationNormal password authenticationNormal password authentication

 

SettingNon-SSL
IMAPPOP3
UsernameComplete email addressComplete email address
Password[your email password][your email password]
Incoming mail server/server hostname [full.serverhostname.com][full.serverhostname.com]
Port143110
Example
Username: snappygator@example.com
Password: u%&7eu-Wm+3y
Server: gator1234.hostgator.com
Port: 143
Username: snappygator@example.com
Password: u%&7eu-Wm+3y
Server: gator1234.hostgator.com
Port: 110
SSLNoneNone
AuthenticationNormal password authenticationNormal password authentication

Windows Servers

If your emails are being hosted on a Plesk or Windows server, you may use the following settings for your email program.

Outgoing Email Settings (SMTP)

SettingSSL EnabledNon-SSL
UsernameComplete email addressComplete email address
Password[your email password][your email password]
Outgoing mail server/server hostname [full.serverhostname.com][full.serverhostname.com]
Port46525 or 26
Example
Username: snappygator@sample.com
Password: u%&7eu-Wm+3y
Server: hgws00.win.hostgator.com
Port: 465
Username: snappygator@sample.com
Password: u%&7eu-Wm+3y
Server: hgws00.win.hostgator.com
Port: 25
SSLSSL/TLSNone
AuthenticationNormal password authenticationNormal password authentication

 

Incoming Email Settings (IMAP or POP3)

SettingSSL Enabled
IMAPPOP3
UsernameComplete email addressComplete email address
Password[your email password][your email password]
Incoming mail server/server hostname [full.serverhostname.com][full.serverhostname.com]
Port993995
Example
Username: snappygator@sample.com
Password: u%&7eu-Wm+3y
Server: hgws00.win.hostgator.com
Port: 993
Username: snappygator@sample.com
Password: u%&7eu-Wm+3y
Server: hgws00.win.hostgator.com
Port: 995
SSLSSL/TLSSSL/TLS
AuthenticationNormal password authenticationNormal password authentication

 

SettingNon-SSL
IMAPPOP3
UsernameComplete email addressComplete email address
Password[your email password][your email password]
Incoming mail server/server hostname [full.serverhostname.com][full.serverhostname.com]
Port143110
Example
Username: snappygator@sample.com
Password: u%&7eu-Wm+3y
Server: hgws00.win.hostgator.com
Port: 143
Username: snappygator@sample.com
Password: u%&7eu-Wm+3y
Server: hgws00.win.hostgator.com
Port: 110
SSLNoneNone
AuthenticationNormal password authenticationNormal password authentication

Notes:

  • Replace example.com or sample.com with your actual domain name.

  • Your full server hostname can be found in your Welcome email, Customer Portal and cPanel, or Plesk.

    Click Here to Know Where to Find your Server Hostname

    To locate your server hostname in your Customer Portal:

    1. Log in to your Customer Portal.
    2. Select Hosting from the left-side menu.
    3. Locate your hosting package from the list.
    4. Click Manage under your hosting package.
    5. Click the Settings tab. 
    6. Your server hostname is listed under Server.

      Customer Portal - Settings for Server Name

  • The settings discussed above are the same for your addon and parked domains.

Additional References: