Email Connection Settings

When setting up your email, it is important that your settings match. This article covers a complete set of matching settings to use for each desired email configuration for our servers.

cPanel Servers

For mail hosted on cPanel you may use the following options for each protocol:

Secure Connection Settings

Secure SMTP:

Username: Full email address.
Password: The password for the address you wish to access.
Mailserver/ Server Hostname: full.servername.com
Port: 465
SSL: SSL/TLS
Authentication: Normal Password Authentication

Secure IMAP:

Username: Full email address.
Password: The password for the address you wish to access.
Mailserver/ Server Hostname: full.servername.com
Port: 993
SSL: SSL/TLS
Authentication: Normal Password Authentication

Secure POP3:

Username: Full email address.
Password: The password for the address you wish to access.
Mailserver/ Server Hostname: full.servername.com
Port: 995
SSL: SSL/TLS
Authentication: Normal Password Authentication

Normal Connection Settings

Normal SMTP:

Username: Full email address.
Password: The password for the address you wish to access.
Mailserver/ Server Hostname: mail.example.com
Port: 25 or 26
SSL: None
Authentication: Normal Password Authentication

Normal IMAP:

Username: Full email address.
Password: The password for the address you wish to access.
Mailserver/ Server Hostname: mail.example.com
Port: 143
SSL: None
Authentication: Normal Password Authentication

Normal POP3:

Username: Full email address.
Password: The password for the address you wish to access.
Mailserver/ Server Hostname: mail.example.com
Port: 110
SSL: None
Authentication: Normal Password Authentication

Notes:

Please replace example.com with the domain of the email that is pointed to your server or full.servername.com with your server name, which is located in your welcome email or listed in your account at http://portal.hostgator.com under the My Account tab via the Packages icon.
If mail.example.com is not working (perhaps because you recently changed your domain's DNS), then you can replace it with the IP address or the hostname of the server which you are on.
These settings are the same for your addon and parked domains (when you are checking email for them and need to set up your account in your email client).

Windows Servers