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Email Connection Settings

When setting up your email, it is important that your settings match. This article covers a complete set of matching settings to use for each desired email configuration for our servers.

To have an overview with some Email terms, click the links below:

What are SMTP Settings

POP3 or IMAP with SSL

What is TLS?


cPanel Servers

For mail hosted on cPanel, you may use the following options for each protocol:

Secure Outgoing Mail Connection Settings

SMTP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Outgoing Mailserver/ Server Hostname: full.servername.com

  • Port: 465

  • SSL: SSL/TLS

  • Authentication: Normal Password Authentication

Secure Incoming Mail Connection Settings

IMAP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: full.servername.com

  • Port: 993

  • SSL: SSL/TLS

  • Authentication: Normal Password Authentication

POP3:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: full.servername.com

  • Port: 995

  • SSL: SSL/TLS

  • Authentication: Normal Password Authentication

Normal Incoming Mail Connection Settings

SMTP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Outgoing Mailserver/ Server Hostname: mail.example.com

  • Port: 25 or 26

  • SSL: None

  • Authentication: Normal Password Authentication

IMAP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: mail.example.com

  • Port: 143

  • SSL: None

  • Authentication: Normal Password Authentication

POP3:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: mail.example.com

  • Port: 110

  • SSL: None

  • Authentication: Normal Password Authentication


Windows Servers

Secure Outgoing Mail Connection Settings

SMTP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Outgoing Mailserver/ Server Hostname: secureXX.win.hostgator.com

  • Port: 465

  • SSL: SSL/TLS

  • Authentication: Normal Password Authentication

Secure Incoming Mail Connection Settings

IMAP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: secureXX.win.hostgator.com

  • Port: 993

  • SSL: SSL/TLS

  • Authentication: Normal Password Authentication

POP3:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: secureXX.win.hostgator.com

  • Port: 995

  • SSL: SSL/TLS

  • Authentication: Normal Password Authentication

Normal Outgoing Mail Connection Settings

SMTP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Outgoing Mailserver/ Server Hostname: mail.example.com

  • Port: 25 or 26

  • SSL: None

  • Authentication: Normal Password Authentication

Normal Incoming Mail Connection Settings

IMAP:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: mail.example.com

  • Port: 143

  • SSL: None

  • Authentication: Normal Password Authentication

POP3:

  • Username: Full email address.

  • Password: The password for the address you wish to access.

  • Incoming Mailserver/ Server Hostname: mail.example.com

  • Port: 110

  • SSL: None

  • Authentication: Normal Password Authentication

Notes:

  • You can either replace example.com with the domain of the email that is pointed to your server or the full.servername.com with your Server name. For Windows, the xx is your server number. These can be found in your Welcome email or at http://portal.hostgator.com under the Settings tab of your selected hosting package.

    Customer Portal - Settings for Server Name

  • If mail.example.com is not working (perhaps because you recently changed your domain's DNS), then you can replace it with the IP address or the hostname of the server, which you are on.

    Customer Portal - Settings for IP Address

  • These settings are the same for your addon and parked domains (when you are checking email for them and need to set up your account in your email client).