VPS General Information
A VPS is best for installing custom software, creating custom configurations, sending emails without shared server limitations, and hosting live streaming media; however, HostGator does not recommend obtaining a VPS account as a solution for a resource-intensive account or heavy traffic.
How Many Cores Does Each VPS Plan Get?
VPS plans have different numbers of cores available:
- Snappy 500 - .5 core
- Snappy 1000 - 1 core
- Snappy 2000 - 2 cores
- Snappy 4000 - 2 cores
- Snappy 8000 - 4 cores
Server Process Limitations
There is no enforced limit for the number of simultaneous processes you may run on a VPS. You may use 100% of the resources defined by your plan. If you are having issues with being limited on processes with your VPS, please see the following article:
VPS users get weekly, automated, off-site backups.
VPS Container Reboot
You can stop and start your own container via the VZ control panel:
The VZ control panel is attached to the hardware node so that problems on your VPS will not prevent you from getting into your VZ control panel.
Managed VPS users can also have their container restarted by contacting HostGator and making the request via live chat or on the phone.
VPS users are not affected by other VPS users being put on a blacklist.
Supported Application Templates and Managed Applications
Currently, FFmpeg is available for managed VPS accounts with cPanel, Snappy 2000, or higher. The installation of FFmpeg can be requested by contacting us via phone or Live Chat. For more information about FFmpeg availability and installation requirements, please see the following article:
Customer Billing Access Site
To access your billing account for your VPS, please use the following URL:
We have online instructions below for upgrading or downgrading between different VPS levels.
If cPanel is being added to the VPS, HostGator can leave the old container active so that files can be transferred to the new VPS container. The old VPS container must be canceled when the transfer process is complete to prevent further billing.
Control Panel Changes
HostGator offers cPanel only at this time as a control panel. If you currently have a semi-dedicated VPS and you would like to have cPanel as your control panel, you can simply order one. Please contact our Billing department.
Special Services and Available Software
Softaculous, QuickInstall, and RVSkin Availability
Starting December 4th, 2019, Softaculous comes pre-installed within cPanel for VPS accounts. This auto-installer application will be replacing QuickInstall. Softaculous will offer 190 various script applications.
Ordering a Dedicated IP Address
Due to the global shortage of IPv4 addresses, HostGator is now required to request justification for dedicated IP address requests, much like an SSL certificate. To request a dedicated IP, please follow the article Dedicated IP Addresses.
4500 Downloadable Templates
When accessing the downloadable templates, keep in mind that your domain name will not be recognized and that your VPS server IP address will need to be used instead. Also, be sure to enter a working FTP username and password to submit.
We offer a WHMCS license for $5 per month (the monthly fee will always apply to VPS, even if you upgrade from a Reseller account). To obtain a license, please use the steps in Obtaining Your Free License for WHMCS.
A free ResellerClub account is available to VPS (and Reseller) customers; just use the steps in Domain Reseller Account.