1. Knowledge Base
  2. >
  3. Results
  4. >
  5. How Do I Upgrade My Account to a Better Plan?

How Do I Upgrade My Account to a Better Plan?

 

You may upgrade at any time. There is no contract to keep you in your plan.

The steps you will take to upgrade depending on your current hosting package and which plan you wish to upgrade. Please select the account you want to upgrade to for more information on upgrades for that account type:


Shared & Reseller

There are several options for upgrading your Shared (Hatchling, Baby, or Business plan) or Reseller account. Look below for the type of upgrade you wish to perform:


Shared Web Hosting to Shared Web Hosting

Suppose you upgrade to a Business account from a Hatchling or Baby account or a Baby account from a Hatchling account. In that case, you can now do this immediately from inside of your Customer Portal. To do so:

  1. Log in to your Customer Portal.
  2. Select the Hosting tab.

    Hosting tab

  3. Click Manage under the domain you would like to upgrade.

    Manage Hosting Package

  4. Click on the three-dot icon on the right of the domain name.

    Upgrade Button

  5. There will be a pop-up box; select the plan you wish to upgrade.

    Select plan to upgrade

  6. Click on the Upgrade Plan button beside the domain name of the hosting package you are upgrading.

    Shared upgrade button

    Note: The upgrade button will not be displayed If you are at the top hosting package for that hosting type.
  7. Place a checkmark to agree to our Terms of Service, Cancellation Policy, and Privacy Policy.

    Confirm Upgrade

  8. Click the Change Plan Now button.

After you upgrade, a prorated invoice will be generated that you may then pay. The following article provides more information about how to make a payment:


Shared Web Hosting to Reseller Hosting

If you wish to upgrade to a Reseller from a Shared server, you will first need to order a Reseller account and then request migration.

The links below will assist you with purchasing a new Reseller account and requesting us to migrate your content:

You will need to cancel the previous server after your content and domain are pointed to the new server.

*Additional Notes about Upgrading from Shared to Reseller

We will move the account with the addon domains intact when upgrading from a Shared plan to a Reseller plan. We can convert up to 30 addon domains into individual cPanel accounts upon request. To request this service, please fill out our Request Migration Form. Be sure to specify which addon domains you want to be converted into their own cPanel in the Instructions section.

For more details about our site migration policy, please read about HostGator Website Migration.  This type of migration is considered an inter-server migration or inter-server upgrade.

You will need to cancel the previous server after your content and domain are pointed to the new server.


Reseller Hosting to Reseller Hosting

If you upgrade your Reseller account to another Reseller account with more resources, you can do so immediately with our automatic upgrade form. To do so:

Note: To change between packages, click on the next to the domain and select the hosting package you wish to manage.
  1. Log in to your Customer Portal.
  2. Select the Hosting tab.

    Hosting Tab

  3. Click Manage under the package you would like to upgrade.

    Reseller Manage Package

  4. Click Upgrade Plan to the right of the domain name.

    Upgrade button

  5. Select the plan you wish to upgrade to from the dropdown box.

    Confirm Upgrade

  6. Place a checkmark to agree to our Terms of Service, Cancellation Policy, and Privacy Policy.
  7. Click the Change Plan Now button.

After you upgrade, a prorated invoice will be generated that you may then pay. The following article provides more information about how to make a payment:


To Shared or Reseller from Other Package Types

This requires purchasing the new hosting package and migrating your content to the new package by requesting a migration. The following links will assist you with purchasing Shared and Reseller Hosting packages, as well as information about HostGator website migration:


Cloud Sites

To Cloud Hosting from Other Package Types

This requires a server migration. You will need to  order the new Cloud Site package, then migrate your content to the new server.

This requires a server migration. First, you will need to order the new Cloud Site package, then migrate your content to the new server.
The following links will assist you with purchasing a Cloud Sites package and provide information about requesting HostGator migration services:

You will need to cancel the previous server after your content and domain are pointed to the new server.


Upgrades for Existing Cloud Sites Accounts

If you already have a Cloud Hosting package, you can upgrade your CPU, RAM, or your package without changing servers directly from your Cloud Hosting Dashboard:


Optimized WordPress

To Optimized WordPress from Other Hosting Types

This upgrade is a migration to a new platform, and you will need first to buy the Optimized WordPress account, then use our request migration form:

HostGator will only migrate WordPress sites into Optimized WordPress for you. If your site is not created in WordPress, you will need to create a new site. The following article contains more information regarding Optimized WordPress migration:

You will need to cancel the previous server after your content and domain are pointed to the new server.


Upgrade Optimized WordPress Plan

If you already own an Optimized WordPress account and wish to increase the number of installations for your package, please follow the steps below:

  1. Log in to the Customer Portal.
  2. Click on the Hosting tab.

    Hosting tab

  3. On the Dashboard, click the Manage Package button of the package you wish to upgrade.

    Hostogator Wordpress Manage Plan Section

  4. Click the Upgrade Plan button on top.

    Managed Wordpress Upgrade Plan Button

  5. Select the preferred package type from the options.
  6. Click Change Plan Now/Change Plan/Select Plan.

    Managed Wordpress Change Plan Button

  7. An invoice will be generated, which the customer needs to pay via the Customer Portal.

 


Windows Shared to Windows Shared

Please contact us via phone or Live Chat to be assisted with an upgrade.


VPS

Other Hosting to VPS

You cannot use any upgrade form if you wish to upgrade to a VPS from any other server type. To upgrade to a VPS from a different hosting, you will need first to order a VPS and then fill out the migration form.

The links below will assist you with purchasing a new VPS account and requesting us to migrate your content:

You will need to cancel the previous server after your content and domain are pointed to the new server.

VPS to VPS

We have two ways of upgrading the VPS package. It depends on when your package was purchased. Click the link below to jump to a section.

Legacy VPS

To upgrade a Legacy VPS to a higher VPS level, please contact our Live Support via phone or Live Chat to modify settings but stay on the same VPS server. If you add cPanel to your VPS, we leave the old container active to migrate files to the new container. You must cancel the old container when you are finished with the migration process.

KVM VPS/Dedicated Servers

Customers on this platform will have the ability to upgrade their packages via the Customer Portal. Below are the steps in processing the upgrade. 

  1. Log in to the Customer Portal.
  2. Click on Hosting in the side menu. Then click on Manage under the VPS/ Dedicated Hosting's Primary Domain.

    HostGator Customer Portal Manage  Hosting

  3. Select the Resources tab.

    Resource Tab

  4. Under the list of resources, click on the Upgrade plan.  

    Upgrade plan

  5. A list of current upgrade options will show based on your current VPS/ Dedicated Server plan.

    VPS upgrade options

  6. Click on Upgrade.

  7. A pop-up window will appear displaying the Purchase Details.

    VPS purchase details

  8. Ensure that you have read and agree to the terms of service, cancellation policy, and privacy policy. If you agree, check the box accordingly. 

  9. Click Purchase.

  10. An invoice will be created. You can pay through the Customer Portal under the Billing Tab. 

Dedicated Servers

Just like the VPS accounts upgrade, the steps to upgrade a Dedicated Server will depend on the date when it was purchased. Click on the links below to jump to a section. 

Legacy Dedicated Servers

You cannot use the upgrade form if you wish to upgrade to a dedicated server or from one dedicated server to another. Instead, please order the new dedicated server online, request your free content migration, change the DNS for your domains, and close the old hosting account.

New Dedicated Servers 

The steps to upgrade KVM VPS and Dedicated servers as the same. Please click here for the instructions.;


The link below will help you in looking at Dedicated Servers information:


Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.


Click the helpful links below when looking at Changing Plans: