1. Knowledge Base
  2. >
  3. Results
  4. >
  5. How Do I Upgrade My Account to a Better Plan?

How Do I Upgrade My Account to a Better Plan?

 

You may upgrade at any time. There is no contract to keep you in your plan.

The steps you will take to upgrade depending on your current hosting package and which plan you wish to upgrade. Please select the account you want to upgrade to for more information on upgrades for that account type:


Shared & Reseller

There are several options for upgrading your Shared (Hatchling, Baby, or Business plan) or Reseller account. Look below for the type of upgrade you wish to perform:


Shared Web Hosting to Shared Web Hosting

Suppose you upgrade to a Business account from a Hatchling or Baby account or a Baby account from a Hatchling account. In that case, you can now do this directly within your Customer Portal. 

  1. Log in to your Customer Portal.
  2. Select the Hosting tab.

    Hosting tab

  3. Locate the primary domain of the hosting package you wish to upgrade, then click its Manage link.

    Manage Hosting Package

  4. Click on the three-dots menu icon just beside the primary domain.

    Upgrade Button

  5. On the pop-up box, select the plan you wish to upgrade to.

    Select plan to upgrade

  6. Click on the Upgrade Plan button beside the domain name.

    Upgrade Plan

    Note: The Upgrade plan button will NOT be displayed if you are at the top hosting package for that hosting type.
  7. Put a checkmark to agree to our Terms of Service, Cancellation Policy, and Privacy Policy.

    Confirm Upgrade

  8. Click the Change Plan Now button.

After you upgrade, a prorated invoice will be generated that you need to settle. The following article provides more information about how to make a payment:


Shared Web Hosting to Reseller Hosting

If you wish to upgrade to a Reseller from a Shared server, you will first need to order a Reseller account and then request migration.

The links below will assist you with purchasing a new Reseller account and requesting us to migrate your content:

Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.

Additional Notes about Upgrading from Shared to Reseller

We will move the account with the addon domains intact when upgrading from a Shared plan to a Reseller plan. We can convert up to 30 addon domains into individual cPanel accounts upon request. To request this service, please fill out our Request Migration Form. Be sure to specify which addon domains you want to be converted into their own cPanel in the Instructions section.

For more details about our site migration policy, please read about HostGator Website Migration.  This type of migration is considered an inter-server migration or inter-server upgrade.

You will need to cancel the previous server after your content and domain are pointed to the new server.


Reseller Hosting to Reseller Hosting

If you upgrade your Reseller account to another Reseller account with more resources, you can do so within the Customer Portal.

  1. Log in to your Customer Portal.
  2. Select the Hosting tab.

    Hosting Tab

  3. Click Manage under the package you would like to upgrade.

    Reseller Manage Package

  4. Click Upgrade Plan beside the primary domain.

    Upgrade button

  5. Select the plan you wish to upgrade to from the dropdown box.

    Confirm Upgrade

  6. Place a checkmark to agree to our Terms of Service, Cancellation Policy, and Privacy Policy.
  7. Click the Change Plan Now button.

After you upgrade, a prorated invoice will be generated that you need to settle. The following article provides more information about how to make a payment:


Other Package Types to Shared or Reseller

This requires purchasing the new hosting package and migrating your content to the new package by requesting a migration. The following links will assist you with purchasing Shared and Reseller Hosting packages, as well as information about HostGator website migration:

Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.


Cloud Sites

Other Package Types to Cloud Hosting

This requires a server migration. You will need to order the new Cloud Site package, then migrate your content to the new server.

The following links will assist you with purchasing a Cloud Sites package and provide information about requesting HostGator migration services:

You will need to cancel the previous server after your content and domain are pointed to the new server.

Upgrades for Existing Cloud Sites Accounts

If you already have a Cloud Hosting package, you can upgrade your CPU, RAM, or your package without changing servers directly from your Cloud Hosting Dashboard:



Optimized WordPress

Other Hosting Types to Optimized WordPress

This upgrade is a migration to a new platform, and you will need first to buy the Optimized WordPress account, then use our request migration form:

HostGator will only migrate WordPress sites into Optimized WordPress for you. If your site is not created in WordPress, you will need to create a new site. The following article contains more information regarding Optimized WordPress migration:

Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.

Upgrade Optimized WordPress Plan

If you already own an Optimized WordPress account and wish to increase the number of installations for your package, please follow the steps below:

  1. Log in to the Customer Portal.
  2. Click on the Hosting tab.

    Hosting tab

  3. On the Dashboard, click the Manage Package button of the package you wish to upgrade.

    Hostogator Wordpress Manage Plan Section

  4. Click the Upgrade Plan button on top.

    Managed Wordpress Upgrade Plan Button

  5. Select the preferred package type from the options.
  6. Click Change Plan Now/Change Plan/Select Plan.

    Managed Wordpress Change Plan Button

  7. An invoice will be generated, which you need to settle via the Customer Portal.

 


Windows Shared to Windows Shared

Please contact us via phone or Live Chat to be assisted with an upgrade.

 



VPS

Other Hosting to VPS

You cannot use any upgrade form if you wish to upgrade to a VPS from any other server type. To upgrade to a VPS from a different hosting package, you will need to first order a VPS and then fill out the migration form.

The links below will assist you with purchasing a new VPS hosting package and requesting us to migrate your content:

Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.

VPS to VPS

The options to upgrade within the VPS tier would depend on the current VPS package ID.

Please check out the article How to Tell if You Are on a New or Legacy Hosting Package to identify if you're on the new or legacy VPS package.

  • If you are currently on a Legacy VPS with the package ID prefix of VPS, please follow the steps for Legacy VPS.
  • If you are on the KVM VPS with the package ID prefix of VH, please jump to the KVM VPS section.
Legacy VPS

To upgrade a Legacy VPS to a higher VPS level, please purchase a new VPS package, then submit a migration request. After the migration is completed, you will want to cancel your old VPS hosting plan.

Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.
KVM VPS/Dedicated Servers

Customers on this platform will have the ability to upgrade their packages via the Customer Portal. Below are the steps in processing the upgrade. 

  1. Log in to the Customer Portal.
  2. Click on Hosting in the side menu. Then click on Manage under the VPS/Dedicated Hosting's Primary Domain.

    HostGator Customer Portal Manage  Hosting

  3. Select the Resources tab.

    Resource Tab

  4. Under the list of resources, click on the Upgrade plan.  

  5. A list of current upgrade options will show based on your current VPS/Dedicated hosting plan.

    VPS upgrade options

  6. Click on Upgrade.

  7. A pop-up window will appear displaying the Purchase Details.

    VPS purchase details

  8. Ensure that you have read and agreed to the Terms of Service, Cancellation Policy, and Privacy Policy. If you agree, check the box accordingly. 

  9. Click Purchase.

  10. An invoice will be created. You can pay through the Customer Portal under the Billing Tab. 


Dedicated Servers

The steps to upgrade a Dedicated Server will depend on whether you're on the new, legacy, or updated legacy hosting plan.

Please visit the article How to Tell if You Are on a New or Legacy Hosting Package to identify if you're on the new or legacy dedicated package.

  • If you are currently on legacy dedicated hosting with the package ID prefix of DC, please follow the steps for Legacy Dedicated Servers.
  • If you know you purchased your dedicated hosting before October 2020 and are part of the dedicated hosting package ID update to the DH prefix, please follow the steps for the Legacy Dedicated Servers. (Please note, you will not have the upgrade feature available in the Customer Portal.)
  • If you are on the new dedicated hosting with the package ID prefix of DH, please jump to the New Dedicated Servers section.

Legacy Dedicated Servers

You cannot use the upgrade form if you wish to upgrade to a dedicated server or from one dedicated server to another. Instead, please order the new dedicated server online, then request your free content migration, and once the migration has been completed, cancel your old dedicated hosting account.

Remember: Do NOT cancel your hosting accounts until you have changed DNS and thoroughly inspected your site to ensure everything was correctly migrated. The last step will always be to cancel the old hosting accounts.

New Dedicated Servers 

The steps to upgrade KVM VPS and Dedicated servers within the Customer Portal are the same. Please see above for the instructions.


Use the link below to view the comparison chart for the different Dedicated Hosting plans available to select the one which will fit your needs:


Click the helpful links below when looking at changing plans: