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 How Do I Upgrade My Account to a Better Plan?
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How Do I Upgrade My Account to a Better Plan?

You can upgrade your hosting plan at any time—there is no contract requiring you to remain on your current hosting package. Upgrades can be completed directly from your Customer Portal.

This article covers the following topics:

Before upgrading, you may want to compare our available hosting plans:

How to upgrade your hosting plan

Example: Shared Business → Shared Pro

The steps below apply when upgrading within the same hosting family or tier.

To upgrade your hosting plan:

  1. Log in to your Customer Portal.
  2. Click Hosting on the left-hand menu.

    Customer Portal - Hosting tab
     

  1. Locate the hosting plan you want to upgrade.
  2. Click Upgrade next to the hosting package.

    Customer Portal - Hosting - Upgrade Plan
     

  3. In the pop-up window, select the plan you want to upgrade to.

    Select hosting plan to upgrade to
     

    For Pro Hosting plans:
    If you're already on a Pro plan, you can upgrade to a higher Pro tier. Use the arrow on the right side of the menu to view additional options, then select your preferred plan (Pro 150, Pro 200, or Pro 250).

    Select Pro hosting plan
     

  4. Verify that you have a valid payment method on file. If applicable, enter a promotional code.
  5. Click Upgrade Now.
  6. Complete the payment process to finalize the upgrade.

How to upgrade your hosting package to a different hosting package type

Example: Shared Hosting → VPS Hosting

Yes, you can upgrade to a different hosting package type. However, moving between different hosting environments requires a website migration to a new server.

To upgrade to a different hosting package type:

  1. Purchase your preferred hosting plan (the destination package).
  2. Submit a request to migrate your data to the new hosting account.
    Do not cancel your current hosting plan during the migration process.
  3. Once the migration is complete, your migration administrator will provide instructions for updating your nameservers or DNS records and reviewing your site on the new server.
  4. Allow time for DNS propagation.
  5. Review your website thoroughly after propagation is complete.
  6. If everything is working as expected, you may then cancel your previous hosting plan.

Do not cancel your existing hosting account until the migration has been completed and your website has been fully tested on the new server.

For additional migration guidance, see:

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