Manage Email Accounts - Optimized WordPress

• cPanel
• Plesk
• Optimized WordPress

By default your Optimized WordPress account will not have any email accounts set up. This tutorial will walk you through how to create and manage email accounts for an Optimized WordPress hosting package.

The following topics will be covered:

• Create a New Email Account
• How to Access Webmail
• Change Email Password
• Change Email Quota
• Manage Spam
• Delete Email Account

Create a New Email Account

To create an email account for an OWP site:

1. Log into your Customer Portal.
2. Click Hosting on the left-hand side of the page.

   

3. Locate your Optimized WordPress package on this page and then click Manage.

   

4. Click on Email Accounts for the WordPress install you wish to create email for.

   

5. On the new page, click Create Account.
6. In the Address field, type the name you want and select the domain name from the adjacent drop-down menu.
   Note: The email name shadow is reserved and cannot be used for an email address.
7. Leave Quota set to 0 for an unlimited mailbox size.
8. In the Password fields, type the desired password twice.
   Note: You may optionally select the Generate Password tab to have a strong password generated for you.
9. Click Create Account. 

   

The same steps work for creating email accounts for your primary domain, addon domains and subdomains. You cannot create email accounts with a script or via SSH.

How to Access Webmail

There are multiple ways to access webmail for your Optimized WordPress account. To access webmail directly, you may navigate to the following address and log in with the full email address and password for the account you wish to check:

http://example.com/webmail

To access your webmail via your Customer Portal:

1. Log into your Customer Portal.
2. Click Hosting from the left-hand side of the page.

   

3. Locate your Optimized WordPress package on this page and then click Manage.

   

4. Click Email Accounts for the WordPress install you wish to access webmail for.

   

5. On the next page click on the user icon right of the email account you wish to access.

   

    

Change Email Password

To change the password for an Optimized WordPress email account:

1. Log into your Customer Portal.
2. Click Hosting from the left-hand side of the page.

   

3. Locate your Optimized WordPress package on this page and then click Manage.

   

4. Click Email Accounts for the WordPress install you wish to modify email for. 

   

5. Click the gear icon to the right of the desired email account.
6. Click Change Password. 

   

7. You may enter your own desired password, or click the Generate Password tab to automatically generate a secure password.
8. Click Change Password.

Change Email Quota

To adjust the quota for individual email accounts for an Optimized WordPress installation:

1. Log into your Customer Portal.
2. Click Hosting from the left-hand side of the page.

   

3. Locate your Optimized WordPress package on this page and then click Manage.

   

4. Click Email Accounts for the WordPress install you wish to modify email for.

   

5. Click the gear icon to the right of the desired email account.
6. Click Change Quota. 

   

7. On the new screen, check the box next next to No Quota (Unlimited) or uncheck the box to enter the desired quota for the email account.

   

8. Click the Update Account Quota button to complete the change.

Manage Spam

Each Optimized WordPress installation includes its own instance of a lite version of Spam Assassin. You will be able to enable or disable the filter, set the score level to filter spam at, and enable or disable auto delete.

These changes may only be made for whole Optimized WordPress Installations at a time. To change your Spam Assassin settings:

1. Log into your Customer Portal.
2. Click Hosting from the left-hand side of the page.

   

3. Locate your Optimized WordPress package on this page and then click Manage.

   

4. Click Email Accounts for the WordPress install you wish to modify email for.
5. Click Manage Spam.

   

6. From this page, you can toggle the following options:
   • Enable or disable Spam Assassin filtering.
   • Set the aggressiveness of the filter by choosing a score. The lower the score, the greater the chance of filtering valid email.
   • Enable Spam Assassin to auto-delete spam, permanently deleting spam rather than sending it to your spam folder. 

     

7. Once you have finished choosing your desired settings, please click the Save Changes button.

Delete Email Account

To remove an email account, and delete all of the emails that the account contains:

1. Log into your Customer Portal.
2. Click Hosting from the left-hand side of the page. 

   

3. Locate your Optimized WordPress package on this page and then click Manage. 

   

4. Click Email Accounts for the WordPress install you wish to modify email for.
5. Click the gear icon to the right of the desired email account.

   

6. Click Delete Account.<p<
7. Place a checkmark to grant permission to delete this email account, then click Delete this Email Account.