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How to Log into Webmail

Webmail is a great feature offered by cPanel. In this video tutorial, we will walk you through creating email accounts in your cPanel and then go over how to log in to your HostGator hosted Webmail once those accounts have been created.

The video above may look slightly different than our current cPanel layout. However, the functionality described will be similar. Instead of using the sidebar, look for the Email section and click what you're looking for.

You may also want to visit this article to know more about how to create an email account in your cPanel:

There are two ways that you can log in to Webmail:

  1. Access webmail through cPanel (administrator access only)
  2. Access webmail via direct links ⤵ (for email users)
Is your email helping you succeed online? If not, then work smarter by adding Google Workspace. Google Workspace gives you professional email, online storage, calendars, video meetings, and more. Googles Apps make collaboration simple and effective. You will have the ability to share spreadsheets and documents, create video conferences with Google Meet, and use instant messaging. You can also share calendars with others, making meetings easy to plan.

Access webmail via direct link

If your domain has propagated, you can access webmail by typing any of the following URLs into your browser's address bar. In the samples below, substitute "" with your actual primary domain or addon domain name.

You can also access Webmail by going through the default webmail port 2095:

The following method does not work for addon domains:

Accessing Horde or RoundCube via direct link

As an alternative to webmail, you can utilize one of the two default webmail clients through a direct URL – Horde or Roundcube. Enter one of the following URLs in your browser's address bar, replacing "" with your primary domain name.


Note: Due to how the shared SSL works, you will have to accept the certificate warning to access the webmail interface after navigating to the URL provided above.

Logging in to webmail

Once you go to any of the addresses above, you will be prompted for your email address and password.

Note: You are not being asked for your cPanel username and password.

HostGator cPanel Webmail Direct Link

  1. Type your complete email address in the Email Address field (e.g., [email protected]).
  2. Enter the password you provided when you created the email account in the Password field.

Professional email

If you decide to upgrade your email to Google Workspace (formerly G Suite) or Microsoft 365 (formerly Office 365), then logging in to your email will differ from the steps above.

Google Workspace

With Google Workspace, you will log into your email via You will need to enter your complete email address and password if you have already completed the Google Workspace setup and created at least one email account. If you have not completed those steps yet, please go ahead and finish the setup so you can send and receive emails.

Microsoft 365

For Microsoft 365 users, you will use Outlook and will log into your email via If you need to create an email account, you can follow the step-by-step instructions in the video below or read through the process in this article, Setup Email for Desktop with Microsoft 365. If you have not gone through those steps at least once already, you will need to before you're able to send and receive emails.

Related articles

We have listed down articles that you may find helpful in navigating and setting up your Webmail. Please check out these useful references.