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How to Log into Webmail


Webmail is a great feature offered by cPanel. In this video tutorial, we will walk you through creating email accounts in your cPanel and then go over how to log into your HostGator hosted Webmail once those accounts have been created.


There are two ways that you can log into Webmail:

  1. Access webmail through cPanel (administrator access only)
  2. Access webmail via direct links ⤵ (for email users)
Are you more familiar with Google or Microsoft 365 email? Work smarter by upgrading your email account today to either Google G Suite or Microsoft 365.

If your domain has propagated, you can access webmail by typing any of the following URLs into your browser's address bar. In the examples below, substitute your primary domain or addon domain name for example.com.

http://www.example.com/webmail

You can also access Webmail by going through the default webmail port 2095:

http://www.example.com:2095

The following method does not work for addon domains:

http://webmail.example.com

Accessing Horde or RoundCube via Direct Link

As an alternative to going to webmail, you can utilize one of the two default webmail clients through a direct URL – Horde or Roundcube. Enter one of the following URLs in your browser's address bar, replacing example.com with your primary domain name:

Horde:

https://www.example.com:2096/horde/index.php

RoundCube:

https://www.example.com:2096/3rdparty/roundcube/index.php
Note: Due to the way the shared SSL works, you will have to accept the certificate warning to access the webmail interface after navigating to the URL provided above.

Logging in to Webmail

Once you go to any of the addresses above, you will be prompted for your email address and password.

Note: You are not being asked for your cPanel username and password.

Webmail Login Page

  1. In the Email Address field, type your complete email address (e.g., username@example.com).
  2. In the Password field, enter the password you provided when you created the email account.

Professional Email

If you decide to upgrade your email to G Suite or Microsoft 365 (formerly Office 365), then the way to log into your email will differ from the steps above.

G Suite

If you have G Suite, you will log into your email via https://mail.google.com if you have already completed the G Suite setup and already created at least one email account. If you have not completed those steps yet, you will need to before you can send and receive emails.

Microsoft 365

For Microsoft 365 users, you will use Outlook and will log into your email via https://login.live.com. If you need to create an email account, you can follow the step-by-step instructions in the video below or read through the process in this article. If you have not gone through those steps at least once already, you will need to before you're able to send and receive emails.


Related Articles

We have listed down articles that you may find helpful in navigating and setting up your Webmail. Please check out these useful references.