Customer Portal - Navigating the Hosting tab

HostGator aims to provide you with a seamless experience in managing your hosting account. In line with this, the Customer Portal was upgraded to provide you with a more optimized design and easy-to-use features!

While the Customer Portal shows a completely new look, its features and support sections are similar to those of the previous version, with a few tweaks here and there. Don't fret! This article will guide you in navigating the Customer Portal's Hosting tab and managing your hosting plans from there.

• The Hosting Tab
• What You Can View and Manage
• Quick Access Tools
  • Websites
  • cPanel Email
  • File Manager
  • cPanel
• Advanced Technical Controls
  • Name Servers
  • SSH Keys
  • FTP Access
  • IP Address
  • Collapsing Your View

The Hosting Tab

Within the Customer Portal, you will find several options on the left-side menu. One of them is the Hosting tab, where you'll see all hosting plans and websites in your HostGator account.

What You Can View and Manage

Welcome to your central hub for all things hosting! The Hosting page is designed to give you total control and visibility, allowing you to monitor your resources, launch management tools, and check important server details all from one convenient screen.

From this page, you can:

1. Review Your Plan: Easily check your current hosting package, primary domain, and available upgrade options.
2. Launch Tools Instantly: Jump straight into Websites, cPanel Email, File Manager, and cPanel with a single click.
3. Monitor Resource Usage: Keep a close eye on disk space, website limits, and overall utilization so you always stay within your plan boundaries.
4. Websites: View your active website count against your plan's maximum capacity.
5. Verify Your Server Location: Check the exact data center where your hosting account lives.
6. Manage Server Access: View your assigned nameservers, configure SSH keys for secure logins, and set up FTP access effortlessly.
7. Reference Server Details: Quickly view and copy your primary server IP address whenever you need it for DNS configurations, testing, or troubleshooting.

This quick overview lets you assess your account status at a glance before diving into your websites, emails, files, or advanced server settings.

Quick Access Tools

Keep your workflow smooth with one-click shortcuts to your core administration tools:

Websites

If you click Websites, you will be taken to the Websites tab, where you can oversee and manage every site hosted on your account. To learn more about this tab and its features, check out the related article below.

• Customer Portal - Websites Tab

cPanel Email

The cPanel Email button provides shortcuts to manage your server's email tools, including creating accounts, setting up forwarders, filtering spam, and configuring autoresponders. It also allows you to handle global and individual email filters, as well as manage email routing for your domains.

File Manager

Opens your browser-based file manager for instant file handling, uploading, and editing. To learn more about this tab and its features, check out the related article below.

• How to Navigate and Use File Manager.

cPanel

Directs you straight to the main cPanel dashboard for advanced administration, databases, and security.

Advanced Technical Controls

The expanded section also gives you direct access to vital server configurations:

Name Servers

• View and copy your assigned authoritative nameservers with a single click.
• Why it matters: This is essential when pointing a domain registered with an external provider to your hosting account or when verifying your DNS configuration.

  
   

SSH Keys

• View active SSH public keys and jump into the management page to add, remove, or update keys.
• Why it matters: Enables secure, passwordless authentication for safer, more streamlined server connections.

  
   

FTP Access

• Open the management portal to create, modify, update passwords for, or remove FTP accounts.
• Why it matters: Gives you full control to upload, download, and organize files using your preferred FTP client.

  
   

IP Address

• View your primary server IP address and copy it instantly.
• Why it matters: Crucial for updating DNS records, testing site connectivity before DNS propagation, or configuring third-party services.

  
   

Collapsing Your View

Done reviewing your settings? Simply select Hide Details to collapse the panel and return to the streamlined summary view whenever you are ready.