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Knowledge Base

Professional Email Product Overview

HostGator offers Professional Email, giving your business a domain-matching email address that strengthens brand credibility and trust. Alongside a professional look, the service includes advanced tools to support productivity, communication, and growth—all integrated into one reliable platform.

This is for you if you want to:

  • Match your email address with your domain name
  • Build online credibility
  • Use an affordable, professional email solution

In this article, we will discuss the following topics:

Key Features of Professional Email

Features Description
Calendar Share your calendar with your teammates and contacts using your professional email. You can manage your schedule in a way that suits you best by viewing your calendar across days, weeks, or months. Collaborate seamlessly by sending invitations to guests using Gmail, Outlook, Apple Mail, or any other email platform.
Read Receipts Get notified when your recipient opens your email.
Email Templates Streamline your communication by saving frequently sent responses as templates, ensuring you always send messages that resonate with your customers.
Scheduled Send Send emails at times when clients or partners are likely to read them, like during business hours.
Follow-Up Reminders Don't settle for unanswered important emails. Get reminders to reconnect on threads at the right time and keep your conversations active.
Undo Send Mistakes can occur, but they are fixable. You can undo email sending to correct grammatical errors or add missed attachments.
Advanced Security Ensure high security with advanced anti-spam filters, anti-virus checks, data encryption, and Two-Factor Authentication.
Titan WordPress Plugin Set up Professional Email accounts and access them through the WordPress admin panel.
Titan Email App

Stay connected to your Professional Email account on the go with the Titan Mail app, available for download in the Apple App Store and Google Play Store. Log in with your email ID and password to access a variety of features, including:

  • Accessing multiple mailboxes
  • Swiping through your inbox to find, review, archive, and mark emails you want to revisit as unread.
  • Tracking email opens with read receipts.
  • Unsending emails that were sent by mistake.
  • Scheduling meetings and managing your calendar effectively.
Branding Customize your Professional Email experience with your company's logo and colors, creating a consistent and professional branding identity across all your mailboxes.


Feature Comparison by Professional Email Plan

Here is a table that compares the available features of each Professional Email plan.

  Professional Email Pro Professional Email Plus Professional Email Ultra
Pricing (1 month)* $1.99 intro price
$2.99 renewal rate
$2.99 intro price
$4.99 renewal rate
$6.99 intro price
$10.99 renewal rate
Pricing (1 year)* $19.99 intro price
$29.99 renewal rate
$29.99 intro price
$49.99 renewal rate
$69.99 intro price
$109.99 renewal rate
Ideal for: Bloggers or Solopreneurs Professionals or Small Businesses Professionals or Growing Businesses
Email storage (per email account) 10 GB 50 GB 100 GB
Email backup storage - - 50 GB
Read Receipts 10 Unlimited Unlimited
Email Templates 1 Unlimited Unlimited
Contact Groups 1 Unlimited Unlimited
Calendar & Contacts
Vacation Responder
Undo Send
Advanced Anti-Spam & Anti-Virus
Data Encryption
Send Later
Follow-Up Reminders
Turbo Search
Send as Alias
Grammar & Spelling Check
HTML in Composer
Two-Factor Authentication
Priority Inbox
Email Labels
Branding
Business Auto-Reply
Titan AI (Compose, Reply)
Signature Designer
File & Link Tracking
Email Designer
Email Campaigns
Titan Bookings
Invoice Builder
AI Summary

*Pricing is subject to change.

Frequently Asked Questions (FAQs)

Here are some of the frequently asked questions about the Professional Email service.

What is a business email?

  • A business email is an address that matches the domain name of your site or business. It ends in @yourbusiness or @yourdomainname, for example, plus your top-level domain (e.g., .com), rather than relying on a standard Gmail address.
  • Your company's business email account can have as many email inboxes and addresses as needed. Every employee, department, and service your work requires can have their custom business email accounts ending in @yourdomain.

 

Why do I need an email on my domain?

If you're doing business over email, it's critical to establish trust. Anyone can create a free email account and claim to be a business. A custom email address branded with your domain will separate you from the spammers and scammers of the world.

 

Why should the customer choose a Professional Email for their business email?

Professional Email, the highest-rated email platform for small businesses, is a robust and reliable business email service that enables you to keep your communication going no matter where you are. 

  • Guaranteed Email Delivery - With Professional Email's flawless IP reputation, your email will always reach its destination.
  • Advanced Security - Professional Email uses advanced security measures such as 2FA, custom DKIM, and data encryption to keep your accounts safe. 
  • High Responsiveness - Manage your inbox with powerful webmail & mobile applications.

 

Can I create a business email without a website? 

Yes. You can create a custom email without a site, but to use Professional Email, you must own the domain (for example, johnsmith.com). If you don’t have a domain, you can get one from HostGator's front-of-site while signing up for a business email.

 

Can I access my email account on a mobile device? 

Yes. In addition to being accessible on all major web browsers, Professional Email has native apps for Android and iOS devices.

 

What type of support will I get with Professional Email? 

Our Support team is available 24/7 via email or live chat to answer your questions and provide any help needed.

 

Does Professional Email include a spam filter? 

Yes. Professional Email comes with advanced anti-spam, where all inbound email messages pass through a spam filter before reaching your inbox. Using Professional Email will dramatically reduce junk mail and vulnerability to viruses.

 

Do you have a trial version of Professional Email?

Yes. HostGator offers a free trial version of Professional Email for 1 month only. You can also convert your Free trial version to the Paid version anytime. You can check out the following article for more information.

 

Are you looking for support articles about setting up Professional Email on specific 3rd-party email clients?

Please visit the following articles.

Need further assistance? Please contact HostGator's Support via phone or chat so we can assist you!

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