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 How to Set up Professional Email Account on Apple Mail/Mac Mail App
Categories: Miscellaneous Email Information, Email

How to Set up Professional Email Account on Apple Mail/Mac Mail App

This guide explains how to set up the Mac Mail app so you can access your HostGator Professional Email account. Please make sure to enable third-party access in your Professional Email settings. Check out the following article for the instructions.

Here are the topics discussed in this article.

Setting up Professional Email on Mac Mail

Please make sure to connect your domain to your HostGator servers by updating your name servers or MX records. The following articles will provide you with the step-by-step instructions.

To set up your Mac Mail application:

  1. Log in to your Mac Mail application.
  2. Open Mail and select Add Account from the main menu.
  3. Click on Add Other Mail Account and click Continue.
  4. Enter your login information.
    • Full name (The name you would like to appear in the emails you send.)
    • Professional Email complete email address
    • Professional Email account password
  5. Enter your incoming and outgoing mail server settings.

    IMAP Settings

    Incoming server: imap.titan.email Outgoing server: smtp.titan.email
    Port: 993 Port: 465
    Encryption method: SSL/TLS Encryption method: SSL/TLS

    POP Settings

    Incoming server: pop.titan.email Outgoing server: smtp.titan.email
    Port: 995 Port: 465
    Encryption method: SSL/TLS Encryption method: SSL/TLS
  6. Once done, click the Sign In/Create/Continue button.

Troubleshooting Steps

If you encounter an "Offline" status in your Mac Mail application after setting it up to access your Professional Email, try the following troubleshooting steps.

  1. Close Mail, and then relaunch.
  2. In the upper-left corner, click on the Apple menu and select System Preferences.
  3. Click on Internet Accounts.
  4. Locate your Professional Email account with the broken outgoing mail server and click the minus sign (-) at the bottom of the page.
  5. Reboot your device and relaunch your Mail.
  6. Click the Apple menu and navigate back to the Internet Accounts section.
  7. Add your Professional Email account again.
Need assistance? Please contact HostGator's Support via phone or chat so we can assist you!!

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