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Enable Professional Email Settings for Third-party Email Clients

Enabling Professional Email on third-party apps allows you to access your Professional Email service on other email clients or applications.

Note: You can access your emails on other email clients by enabling the service on third-party apps. However, you won't be able to access crucial features available on your Professional Email's native platform or Webmail.

If you're looking for a support article about setting up Professional Email on a specific 3rd-party email app, please visit the following articles.

To enable Professional Email for third-party email clients:

  1. Log in to your Customer Portal.
  2. Click the Email & Office tab on the left-hand menu and select Professional Email.

    Customer Portal - Professional Email

  3. On the Professional Email page, click the LOGIN TO WEBMAIL button on the top right.

    Professional Email - Login to Webmail

  4. Enter your email address and password on the login page.

    Professional Email - Enter username and password

  5. You'll be routed to the Professional Email dashboard. Click the gear icon in the upper-right corner.

    Professional Email - Settings (gear icon)

  6. Scroll down the list of options in the menu, then click Enable Titan on other apps.

    Professional Email - Settings - Enable Titan on other apps

  7. A pop-up window will appear, giving you a tour of the available features. Click on Next until the last slide.

    Professional Email - Feature tour

  8. After completing the feature tour, click Enable Titan on other apps to grant permission for third-party email clients to access your emails.

    Professional Email - Enable Titan on other apps

  9. A pop-up will notify you that the third-party email access is enabled. You can simply close this window or click the install buttons to download the app.

    Professional Email - Third-party email access is enabled

    The 'click here' link will route you to an external page for configuring third-party email applications. We do have a support article to guide you with the setup. Please visit the following article for reference.

 


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