How to Manage Optimized WordPress

In November 2023, the Customer Portal had an upgrade resulting in the conversion of the Optimized WordPress (OWP) hosting plan to a Shared Hatchling hosting package. Due to this change, new signups are no longer available for the OWP hosting plan. If you need to understand the changes in the OWP hosting plan, we recommend visiting the Optimized WordPress Overview article.

Will there be any changes to my WordPress website?

With the conversion of the OWP hosting plan to the Shared hosting plan, you can still manage your WordPress website as you used to. The Customer Portal provides you with an optimized way of managing your WordPress installations and cPanel access, which provides more functionalities and more customizable features, not only for your websites but also for your emails, FTP accounts, etc. You can also go to your WordPress installs through your Customer Portal's Websites section. If you need to install a new WordPress site, you may do so via cPanel's Softaculous.

We have support articles that will provide you with more information about cPanel. Please check out the Related Articles section below.

To learn more about shared hosting and your new Customer Portal, please visit the following support articles.

Customer Portal:

Customer Portal Overview - This article will guide you in navigating your new Customer Portal.
Customer Portal - Navigating the Hosting tab - You'll get to see your "converted" OWP hosting plan as a Shared hosting plan in your Customer Portal's Hosting section.
Customer Portal - Settings - You may also want to try accessing your WordPress website via the Customer Portal. Please check out this article to learn more.

Getting Started with cPanel:

A Beginners Guide to cPanel - To get started with cPanel, please visit this article.
How to Log in to cPanel - This article discusses various ways you can access your cPanel.
How to Install WordPress via Softaculous - Installing WordPress is made easy with the Softaculous.
Learn cPanel (Video) - We have created a video guide to walk you through the different sections of cPanel.

Optimized WordPress:

Optimized WordPress Overview - You'll find more information about the changes in the Optimized WordPress hosting plan in this article.
Optimized WordPress (OWP) Hosting Plan Changes FAQs - This article will answer your common questions about the recent updates in your OWP plan.

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