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How to Access Webmail - Plesk

 

You can access webmail directly via URL or from within the Plesk control panel.

Direct Access to Webmail via your Domain Name

Once your domain has propagated, you can access your MailEnable or SmarterMail webmail by visiting:

http://webmail.domain.com

Be sure to substitute your domain name where it says "domain.com" in the above example.


Access to Webmail via Plesk Control Panel

Different versions of Plesk may have slightly different appearances, but the steps, buttons, and icons are the same.

To access your MailEnable or SmarterMail webmail inside Plesk:

  1. Click on the Mail tab.

    Mail tab

  2. Click on the Webmail icon to the far right of the email address you want to pull up in Webmail.
    Web Mail Icon

SmarterMail

If you are on a Windows Dedicated Server prior to July 2019 or a Windows Shared account, Plesk provides a program called SmarterMail for accessing your webmail. SmarterMail is a web-based mail program equivalent to cPanel's webmail programs that allow users and server administrators to access their web-based mail anytime and anywhere.

Note: SmarterMail is a Windows-based webmail application and is not available on Linux packages. To utilize this service, you must have a Windows Hosting package. 

If your domain has not propagated yet, you can access SmarterMail with the following URLs:

http://your.server.ip.address:9998

Be sure to substitute your server's IP address where it says "your.server.ip.address" in the above example.

http://servername:9998

Be sure to substitute your server's hostname where it says "servername" in the above example.

Keep in mind that email will not be delivered to SmarterMail unless you set up the proper DNS. This can be accomplished either by changing the name servers to HostGator based name servers or creating an MX record pointing to your hosting account.