How to Log into cPanel Directly

You can get your server's IP address either from your Websites tab or Hosting tab

1. Log in to your Customer Portal.
2. There are several ways to get your IP address within the Customer Portal.

   Via the Websites tab

   1. Click Websites on the left-side menu.

      

   2. Under the Websites page, locate the website whose cPanel you want to access, then click its Settings button.

      

   3. On the next page, click the SETTINGS tab.

      

   4. Under the SETTINGS tab, scroll down to the Name Servers & IP Address section.
   5. Click the View link under IP Address.

      

   6. In the pop-up, click the COPY link to copy your IP address.

      

   Via the Hosting tab

   1. Log in to your Customer Portal.
   2. Click Hosting on the left-side menu.

      

   3. If you have a single hosting package in your account, scroll down to the Server Information section.
      
      If you have multiple hosting packages in your account, locate the hosting package you want to manage on the Hosting Packages page, then click its MANAGE button.

      

   4. On the next page, scroll down to the Server Information section.

      

   5. In the pop-up, click the COPY link to copy your IP Address.

      

For this option, please note that the best place to get the server hostname is from the cPanel itself, as it is not always visible in the Customer Portal. The next time you get access to your cPanel, you may want to get your server hostname, so you can use this method the next time you log into cPanel via its URL.

Here is how to find your server hostname within cPanel.

1. In cPanel, look into the General Information section on the right-hand sidebar.
2. Under General Information, click Server Information.

   

3. Under the Server Information page, you will find your server name and even your IP address.

   
   (The sample image above shows the server hostname as Server Name "gator123" and IP address as Shared IP Address "192.123.456.789.")

For this option, please make sure your domain name is connected to your HostGator server. You can do this within your Customer Portal's Domains section. Please note that once you update your name servers, there is a propagation time of 24-48 hours.

If you haven't connected your domain to your HostGator server yet, follow these instructions:

1. Get your HostGator name servers. You can find them in your HostGator Order Confirmation email or Customer Portal.

   Your Order Confirmation email looks like the sample image below:

   

   In your Customer Portal, you'll find your name servers in the Advanced Tools section under the Domains tab.

   

2. Once you have your HostGator name servers, you'll need to update your domain's nameservers at your current registrar.
   • If your domain is registered with HostGator:
     1. Click on the Domains tab and scroll down to the Advanced Tools section.

        

     2. Click MANAGE right beside Nameservers (DNS).

        

     3. Enter your HostGator name servers and click SAVE.

        

   • If your domain is not registered with HostGator, you will need to visit your domain registrar's control panel and update your name servers there.