SiteLock Cancellations and Support
The security of your website is essential to us. We've chosen SiteLock as our official website security partner to proactively protect websites from cyber threats. SiteLock provides automated malware removal, protects your brand's reputation, and defends your site from malicious attacks. Take advantage of these incredible features now!
This article is intended for customers who already have SiteLock and want to cancel or contact SiteLock support directly.
Here are the topics discussed in this article.
How to Cancel SiteLock
By default, your SiteLock service is set to renew automatically. If you no longer want to renew your SiteLock subscription, you must disable its Auto-Renew feature via the Customer Portal's Renewal Center before your HostGator account automatically renews your SiteLock subscription, which is 15 days before its renewal date.
To turn off SiteLock's Auto-Renew feature:
- Log in to your Customer Portal.
- Click Renewal Center from the left-side menu.
- Under the Renewal Center, locate and select your SiteLock subscription.
- Click the Disable Auto-Renew button.
- A pop-up window will appear. Check the box and click Disable to confirm.
How to Contact Support
If you have any questions regarding the features of SiteLock or need assistance with its settings, please contact HostGator's Support via phone or chat. We will be glad to assist you! However, if your SiteLock subscription is not with HostGator, don't worry! You can still receive the help you need by contacting SiteLock directly for assistance.