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Get Help - Reseller Startup Guide

 

Part 8 of 9 of the Reseller Startup Guide

HostGator team of customer service representatives, server administrators, and sales professionals staff is here 24/7/365 in case you ever have any questions.

Are you looking for immediate answers? Check out our informative Knowledge Base. It has over 800 articles that address commonly asked questions and issues, including useful tutorials and video tours of some of our most popular features.

Need more tips and further readings? HostGator Blog is an excellent resource for Web Hosting Tips, Small Business, and Startup Tips, Most Commonly Asked Questions, and a lot more.

Chat Support:

Chat is an excellent method to use if you're looking for quick answers to simple questions and problems. Our chat technicians are more than happy to help you troubleshoot and understand issues relating to email, your control panel, FTP, etc. They can also help you with many sales and billing questions and explain most HostGator policies and procedures.

Phone Support:

We are available over the phone. Just like in chats, our phone support representatives can address most of your basic issues and concerns. The most complicated issues will require a support ticket to be submitted.

Next Step: Managing Your Billing


Reseller Startup Guide
Initial Setup: Step 1 | Step 2 | Step 3 | Step 4 | Step 5
Post Setup: Step 6 | Step 7 | Step 8 | Step 9