How to Order SiteLock | HostGator Support
  1. Knowledge Base
  2. >
  3. How to Order SiteLock

How to Order SiteLock


SiteLock Website Security Plans

The security of your website is very important to us. That’s why we’ve partnered with SiteLock, the global leader in website security, to help protect your website from cyber threats.

SiteLock offers HostGator customers three different security plans: Essentials, Prevent, and Prevent Plus. Each plan varies in the level of protection. As a HostGator customer, you can go to or log in to the Customer Portal and go to Marketplace to find SiteLock and see their current intro rates.

Detailed information on the SiteLock plans and instructions on how to purchase these plans are found below.

Available Features Essentials
Minimum recommended protection
Complete protection against malware
Prevent Plus
Continuous scanning & fastest response time
Malware ScanDailyDailyContinuous
Automatic Malware Removal
Scans Unlimited Web Pages
Weekly Scan Report
Google Blacklist Monitoring
SiteLock Seal
Block Automated Bot Attacks
Response Time12 Hours6 Hours4 Hours
Web Application Firewall
DDoS Protection
Database scanning
PCI Compliance Reporting

Want to know more about SiteLock? Here is a video we created so you'll be familiarized with the features of SiteLock.

  • Response Time is the expected time frame for the scan to queue. It is not the amount of time for an individual website to be cleaned up.

How to purchase SiteLock for Shared hosting users
Those who host their website(s) with HostGator

New HostGator Customers

If you are a new HostGator customer, you can purchase SiteLock when signing up for web hosting. Just ask your HostGator representative during setup, and they’ll be able to assist. You can also purchase SiteLock directly within your Customer Portal.

Existing HostGator Customers

To purchase SiteLock service for an existing hosting package:

  1. Log in to your Customer Portal.
  2. Click Hosting from the left-hand side menu.

    Billing Portal Hosting Tab

  3. Locate the hosting package, then click its Manage link.

    Billing Portal Hosting Packages

  4. In the Overview section, click Learn More for SiteLock.

    Billing Portal SiteLock Tile

  5. On the next page, click Get Protected to add the SiteLock plan to your hosting package.
    Note: To change between packages, click on the dropdown box and select the hosting package you wish to manage.

    Purchase SiteLock

How to purchase SiteLock for other (non-Shared) hosting types
HostGator Reseller, VPS, etc.

For HostGator Reseller, VPS, Windows hosting, and Dedicated hosting customers, you can purchase a subscription directly from SiteLock:

By ordering directly from SiteLock, you will receive an email about how you can manage your account with them. Please note that you will not be able to manage your SiteLock account from your HostGator Customer Portal.

About SiteLock

SiteLock, the global leader in website security solutions, is the only provider to offer complete, cloud-based website protection. Its 360-degree monitoring detects and fixes threats, prevents future attacks, accelerates website performance, and meets PCI compliance standards for businesses of all sizes. Founded in 2008, the company protects over 12 million websites worldwide. For more information, please visit