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How to Order SiteLock


SiteLock Website Security Plans

The security of your website is very important to us. That’s why we’ve partnered with SiteLock, the global leader in website security, to help protect your website from cyber threats.

SiteLock offers HostGator customers three different security plans: Essentials, Prevent, and Prevent Plus. Each plan varies in the level of protection. As a HostGator customer, you will receive up to 80% off the retail price for any of these plans.

Detailed information on the SiteLock plans and instructions to purchase these plans can be found below.

Minimum recommended protection
Full protection against malware
Prevent Plus
Continuous scanning & fastest response time
Starting At$1.99/mo
(Billed Annually)
(Billed Annually)
(Billed Annually)
Available Features
Malware ScanDailyDailyContinuous
Automatic Malware Removal
Scans Unlimited Web Pages
Web Application Firewall
DDoS Protection
Weekly Scan Report
Google Blacklist Monitoring
SiteLock Seal
Block Automated Bot Attacks
Response Time12 Hours6 Hours4 Hours
Database scanning
PCI Compliance Reporting
Application Patching


  • Response Time is the expected time frame for the scan to queue. It is not the amount of time for an individual website to be cleaned up.


How to Purchase SiteLock for Shared Hosting Users
i.e., Those who host their website(s) with HostGator

New HostGator Customers

If you are a new HostGator customer, you can purchase SiteLock when you sign up for web hosting. Just ask your HostGator representative during setup, and they’ll be able to assist. You can also purchase SiteLock independently from your Customer Portal.

Existing HostGator Customers

Customer Portal

To purchase SiteLock service for an already existing hosting package:

  1. Login to your Customer Portal.
  2. Click Hosting from the left-hand side menu.
    Billing Portal Hosting Tab
  3. Locate the hosting package, and click Manage.
    Billing Portal Hosting Packages
  4. In the Overview section, click Learn More for SiteLock.
    Billing Portal SiteLock Tile
  5. On the next page, click Get Protected to add the SiteLock plan to your hosting package.
    Purchase SiteLock
Note: To change between packages, click on the drop-down box, and then select the hosting package you wish to manage.


Shared hosting customers can also order SiteLock separately in their cPanel by following the directions below.

  1. Login to cPanel.
  2. Click on the SiteLock icon in the Special Offers section.
  3. New customers can select which plan they want and order. Customers who have SiteLock for one domain already can click "Get Protected" next to additional domains they want to protect.

How Purchase SiteLock for Other (Non-Shared) Hosting Types
i.e., HostGator Reseller, VPS, etc.

HostGator reseller, VPS, windows hosting, and dedicated server customers can purchase a subscription directly from SiteLock:

Following the instructions in the link above, you will receive an email on how to manage your account. By ordering from this link, you will not be able to manage your SiteLock account in your shared hosting cPanel.

About SiteLock

SiteLock, the global leader in website security solutions, is the only provider to offer complete, cloud-based website protection. Its 360-degree monitoring detects and fixes threats, prevents future attacks, accelerates website performance, and meets PCI compliance standards for businesses of all sizes. Founded in 2008, the company protects over 12 million websites worldwide. For more information, please visit sitelock.com.