HostGator Domain Registrars
This article will describe the different registrars HostGator uses and give you some tools and tips to help you quickly determine which was used for a domain.
HostGator Domain Registrars
HostGator currently uses multiple domain registrars.
LaunchPad is our in-house registrar and used by default for the most common domain names (including during signup).
enom is a domain name registrar used by HostGator to handle registration and management for some domains, notably country-code top level domains (ccTLDs). It is important to remember that enom also sells domains itself, independently of HostGator. Some HostGator customers may themselves sell enom domains, in their capacity as domain resellers.
HostGator also recommends registration of new top level domains (nTLDs) via domain.com
Because HostGator uses multiple registrars, it is important to determine which registrar was used for a given domain.
Determining the Registrar For a Domain
Knowing which registrar was used for a domain is important for quick issue resolution. This article has useful advice on distinguishing between LaunchPad and enom domains:
enom Reseller Lookup
enom's website has a tool available here to look up the enom Reseller that owns a domain. This is helpful in finding the actual owner of any domain registered through enom.
enom was previously HostGator's only registrar, and many long-time customers will have multiple Hostgator/enom domains, including some using TLDs we would now register via Launchpad (see list below).
We still use enom for all domains NOT handled by Launchpad, including country code top-level domains (ccTLDs) like .jp and .co.uk.
Managing enom Domains
Hostgator/enom domains which are not ccTLDs can be managed via https://portal.hostgator.com/domain/manage
ccTLDs Hostgator/enom domains must be managed via https://access.enom.com.
Registry Rocket was enom's interface for HostGator-specific domain management. Although some Hostgator/enom domains can still be managed via this tool, most cannot and it is not recommended.
If you have been managing your domain within Registry Rocket or registryrocket.com, and have found that you cannot manage your domain(s) there any longer, please go to https://hostgator.com/domains or https://access.enom.com/ to manage them now.
For a more complete list of domains which may be registered through HostGator, see:
LaunchPad is HostGator's own domain registrar. Domains ordered through hostgator.com/domains will be Launchpad domains, and any domains currently registered during the initial account set up of Shared and Reseller plans will be part of this system.
All LaunchPad domains are managed through the Customer Portal.
Other domains purchased or transferred to HostGator accounts are handled through enom.
More information about LaunchPad domains is available here:
New top-level domains (nTLDs) are now available for HostGator customers through Domain.com. nTLDs are more specific or descriptive than standard TLDs and include options like .coffee, .guru .events.
Hostgator customers may order nTLDs at https://www.domain.com/domains/hostgator/.
To find out more about nTLDs, please read our article here.