Customer Portal - Add Packages | HostGator Support
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Customer Portal - Add Packages


The Customer Portal allows you to add a new hosting package — Shared, Optimized WordPress, Cloud, Reseller, VPS, Linux Dedicated, or Windows Dedicated hosting package — to your existing HostGator account. Once the order is completed, your new hosting package will be listed within your Customer Portal.

How to add a hosting package

To purchase an additional package from within your Customer Portal:

  1. Log in to your Customer Portal.
    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.
  2. There are two ways to add a hosting package within the Customer Portal.
    • Via the Dashboard

      Once logged in, click the Add Hosting button on the right side of the Dashboard.

      Customer Portal - Dashboard - Add Hosting

    • Via the Hosting tab
      1. Click Hosting from the left-side menu.

        HostGator Hosting Menu

      2. Click Add a Package at the bottom page.

        Customer Portal - Hosting tab - Add a Package

  3. You will be redirected to the Hosting Packages section using either of the methods above. Click the Add button alongside the hosting package you want to add to your HostGator account.

    Customer Portal - Hosting Packages section - Add

  4. On the next page, you will see the Choose a Domain section. Fill out the required fields. Please note that the domain you will provide in this section will be used as the primary domain of your new hosting package.
    • Under the Register a New Domain tab, provide the domain name you want to purchase in the Enter Your Domain field.

      Checkout - Choose a Domain - Register domain

    • If you have an existing domain or would like to transfer a domain to HostGator, click the I Already Own This Domain tab, then provide your domain name.

      Checkout - Choose a Domain - Existing domain

  5. Under the Choose a Hosting Plan (for Shared/Cloud/VPS/Reseller)/Choose number of Blogs (for OWP)/Customize your Hosting Plan (for Dedicated) section, select your preferred Package Type and Billing Cycle. Please note that the package type you will see in the dropdown menu will depend on what hosting package you've selected on the previous page.

    Checkout - Choose a Hosting Plan

    • If you've selected WordPress from the previous page, you will see the # of Blogs dropdown menu instead of Package Type.

      Checkout - Choose a Hosting Plan (OWP)

    • If you've selected Virtual Private Server or VPS from the previous page, you must decide whether to get cPanel or not.

      Checkout - Choose a Hosting Plan (VPS)

    • If you've selected Dedicated Server from the previous page, not only can you select your preferred package type and billing cycle, but also you can select your preferred Operating System (CentOS - cPanel or Windows -Plesk) and Management type (Managed or Semi-Managed).

      Checkout - Choose a Hosting Plan (Dedicated)

  6. Under the Enter Your Billing Info section, select your preferred mode of payment. You can use the tabs to switch between the available payment methods.

    Checkout - Billing details

  7. Under the Additional Services section, select addons you like to purchase along with your new hosting package.

    Checkout - Additional Services

  8. Under the Enter a Coupon Code section, enter your coupon code (if available). Our default coupon SNAPPY will automatically be added to your order; however, if you have any other coupons, you can enter them here.

    Checkout - Enter Coupon Code

  9. Review your order information under the Review Order Details section and the Terms of Service, Cancelation Policy, and Privacy Policy.

  10. Put a checkmark in the little checkbox to enable the Checkout Now! button.

    Checkout - Review Order Details

  11. Click the Checkout Now! button to finalize your order.

Need further assistance? Please contact us via phone or chat, and we will be happy to assist you.