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Customer Portal - Add Packages

The Customer Portal allows you to add new hosting packages — Shared, VPS, Dedicated, or WordPress hosting package — to your existing HostGator account. Once the order is completed, your new hosting package will be listed within your Customer Portal.

How to add a hosting package

To purchase an additional hosting package via your Customer Portal:

  1. Log in to your Customer Portal.
  2. There are two ways to add a hosting package within the Customer Portal.
    • Via the Hosting tab
      1. Once logged in, click on Hosting from the left-side menu.

        Customer Portal - Hosting tab

      2. On the top-right corner, click the Buy More Hosting Packages button.

        Customer Portal - Hosting tab - Buy More Hosting Packages button

    • Via the Marketplace tab
      1. Click Marketplace from the left-side menu.

        Customer Portal - Marketplace

      2. Scroll down to the Hosting section.

        Customer Portal - Marketplace - Hosting

      3. Select your preferred hosting package, then click the Shop Now button.
  3. You will be redirected to HostGator's front-of-site, where you can continue your purchase by filling out our order form.
  4. On the order form, fill out the required fields. Please note that the domain you will provide in the Choose a Domain section will be used as the primary domain of your new hosting package.
    • Register a New Domain tab - If you want to register a new domain, provide the domain name you want to purchase in the Enter Your Domain field. Ensure your domain's spelling, as we cannot edit it once it's registered.

      Checkout - Choose a Domain - Register domain

    • I Already Own This Domain tab - If you have an existing domain or would like to transfer a domain to HostGator, enter your domain in the Enter Your Domain field.

      Checkout - Choose a Domain - Existing domain

  5. Under the Choose a Hosting Plan section, select your preferred Package Type and Billing Cycle. Please note that the package type you will see in the dropdown menu will depend on what hosting package you've selected.

    Checkout - Choose a Hosting Plan

  6. Under the Enter Your Billing Info section, select your preferred mode of payment. You can use the tabs to switch between the available payment methods.

    Checkout - Billing details

  7. Under the Additional Services section, select addons you like to purchase along with your new hosting package.

    Checkout - Additional Services

  8. Under the Enter a Coupon Code section, enter your coupon code (if available).

    Checkout - Enter Coupon Code

  9. Review your order information under the Review Order Details section and the Terms of Service, Cancelation Policy, and Privacy Policy.

  10. Put a checkmark in the little checkbox to enable the Checkout Now! button.

    Checkout - Review Order Details

  11. Click the Checkout Now! button to finalize your order.

Need further assistance? Please contact HostGator's Support via phone or chat, and we will be happy to assist you.


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