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Customer Portal - Add Packages

The Customer Portal allows you to add new hosting packages — Shared, VPS, Dedicated, or WordPress hosting package — to your existing HostGator account. Once the order is completed, your new hosting package will be listed within your Customer Portal.

How to Add a Hosting Package

To add a hosting package to your HostGator account:

  1. Log in to your Customer Portal.
  2. There are several ways to add a hosting package within the Customer Portal.
    • Via the Hosting tab
      1. Once logged in, click Hosting on the left-hand menu.

        Customer Portal - Hosting tab

      2. In the top-right corner, click the Buy More Hosting Packages button.

        Customer Portal - Hosting tab - Buy More Hosting Packages button

    • Via the Marketplace tab
      1. Click Marketplace on the left-hand menu.

        Customer Portal - Marketplace

        Alternatively, you can click your profile icon in the top-right corner of your dashboard and then select Marketplace.

        Customer Portal - Profile icon - Marketplace

      2. Scroll down to the Hosting section.

        Customer Portal - Marketplace - Hosting

      3. Select your preferred hosting package, then click its Shop Now button.
  3. You will be redirected to HostGator's front-of-site, where you can continue your purchase by filling out our order form.
  4. Please complete the required fields on the order form. The domain you provide in the Choose a Domain section will be used as the primary domain of your new hosting package.
    • Register a New Domain tab - If you want to register a new domain, provide the domain name you want to purchase in the Enter Your Domain field. Ensure your domain's spelling, as we cannot edit it once it's registered.

      Checkout - Choose a Domain - Register domain

    • I Already Own This Domain tab - If you have an existing domain or would like to transfer a domain to HostGator, enter your domain in the Enter Your Domain field.

      Checkout - Choose a Domain - Existing domain

  5. Under the Choose a Hosting Plan section, select your preferred Package Type and Billing Cycle. Please note that the package type you will see in the dropdown menu will depend on what hosting package you've selected.

    Checkout - Choose a Hosting Plan

  6. Under the Enter Your Billing Info section, select your preferred mode of payment. You can use the tabs to switch between the available payment methods.

    Checkout - Billing details

  7. Under the Enter a Coupon Code section, enter your coupon code (if available).

    Checkout - Enter Coupon Code

  8. Review your order information and the total amount due under the Review Order Details section. You can also check out our Auto-Renewal TermsTerms of Service, Cancelation Policy, and Privacy Notice.

  9. If you want to hear more about how HostGator can help you grow your business, select the little checkbox. (This is optional.)
    Checkout - Review Order Details
  10. Click the Checkout Now button to finalize your order.

Need further assistance? Please contact HostGator's Support via phone or chat, and we will be happy to assist you!

 

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