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Knowledge Base

Customer Portal - Add Packages

The Customer Portal allows you to purchase and add a new hosting package—Shared Hosting, VPS Hosting, Dedicated Hosting, or WordPress Hosting—to your existing HostGator account. Once your order is complete, the new hosting package will appear in your Customer Portal.

How to add a Hosting Package

To add a hosting package to your HostGator account:

  1. Log in to your Customer Portal.
  2. Add a hosting package using any of the following methods:
    • Option 1: From the Websites tab
      1. Click Websites in the left-hand menu.
      2. Select Add Hosting Plan in the upper-right corner.

        Customer Portal - Hosting tab - Buy More Hosting Packages button
         

    • Option 2: From the Hosting tab
      1. Click Hosting in the left-hand menu.
      2. Select Add Hosting Plan in the upper-right corner.

        Customer Portal - Hosting tab - Buy More Hosting Packages button
         

      3. Option 3: From the Marketplace
        1. Click Marketplace in the left-hand menu.

          Customer Portal - Marketplace
           

          Alternatively, click your profile icon in the upper-right corner of the dashboard, then select Marketplace.

          Customer Portal - Profile icon - Marketplace
           

  3. Scroll to the Hosting section.

    Customer Portal - Marketplace - Hosting
     

  4. Select the hosting package you want and click Shop Now.
  5. You will be redirected to the HostGator website to continue your purchase.
  6. Click Choose Plan on the hosting package you want.

    Checkout - Choose a Domain - Register domain
     

  7. Choose a domain for your hosting package.
    The domain entered in the Choose a Domain section will be assigned as the primary domain for the new hosting package.
    • Register a New Domain - Enter the domain name you want to register in the Enter Your Domain field. Verify the spelling carefully, as registered domain names cannot be modified after purchase.

      Checkout - Choose a Domain - Register domain
       

    • I want to use a domain name I already own - Enter an existing domain name that you own or plan to transfer to HostGator.

      Checkout - Choose a Domain - Existing domain
       

    • Choose Domain Later - Continue the order process without assigning a domain at this time.

      Checkout - Choose a Domain - Existing domain
       

  8. Select your preferred Billing Cycle​​​​​​.
  9. (Optional) Select any additional services you want to add.
  10. (Optional) Enter a promotional code in the Add Promo Code section, if available.
  11. Click Continue to Checkout.

    Checkout - Choose a Hosting Plan
     

  12. Review your order details and total amount due, including any applicable terms and policies:  Auto-Renewal TermsTerms of Service, Cancellation Policy, and Privacy Notice.

    Checkout - Choose a Hosting Plan
     

  13. Click Submit Payment to complete your purchase.
Need further assistance? Please contact HostGator's Support via phone or chat, and we will be happy to assist you!

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