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How to Create/Delete an Email Forwarder in cPanel

Forwarders allow you to automatically send a copy of an incoming email from one email address to another.

Only Dedicated Servers can forward outgoing emails so that a copy of all emails sent from the server is automatically sent to a designated email address. This capability is not available to Shared and Reseller accounts.

Email Account Forwarder

To create an email forwarder:

  1. Log into cPanel.
  2. Select Email from the left-hand menu.
  3. Click Email Forwarders.
  4. On the next page, click Add Forwarder.

    cPanel - Email Forwarder - Add Forwarder

  5. Select your email account's domain name from the dropdown, which you want to set up a forwarder.

    Email Forwaders - Add New Forwarder

  6. Enter your email's username in the Address to Forward field.
  7. Set up Destination.
    • Forward to email address — Enter the email account where you wish to forward your emails to.
    • Discard with error to sender (at SMTP time) — Notifies the sender that the email was not delivered. This gives the opportunity to resend the message or to check if the recipient's email address was misspelled.
    • Advanced Options
      • Forward to a system account
      • Pipe to a program
      • Discard (Not Recommended)
  8. Once the destination is set up, click Add Forwarder.

Important Note:

  • Please note that a copy of the forwarded email will still remain on the server. Eventually, the email box will reach its full capacity and will stop forwarding messages. To avoid this issue, you can create a forwarder using a receiving email address at your domain that does not currently exist, so no copy of the message will be saved before it is forwarded off of the server.
  • If spam is forwarded from your HostGator account to another email account, your HostGator account may be blacklisted. Therefore, it is recommended that you limit the number of forwarders created for your account.

Forward Email to Multiple Accounts

To create additional forwarders so that emails can be copied and delivered to multiple destinations, simply repeat Steps 4-7, choosing the same email address as the recipient.

Example:

support@domain.com --> email@domain1.com --> Add Forwarder

support@domain.com --> email@domain2.com --> Add Forwarder

support@domain.com --> email@domain3.com --> Add Forwarder


Email Domain Forwarders

Domain Forwarders will forward all emails from one domain to another.

Note: Emails will be forwarded to email addresses with matching usernames, meaning that emails sent to joe@example.com would be forwarded to joe@newdomains.com.

To create a domain forwarder:

  1. From the Email section of your cPanel, locate and click Email Forwarders.
  2. On the next page, click Add Domain Forwarder.

    cPanel - Domain Forwarder

  3. From the Domain's dropdown menu, select your source email account's domain.

    cPanel - Email - Add New Domain Forwarder

  4. Enter the destination domain in the second box.
  5. Once done, click Add Domain Forwarder.

Deleting a Forwarder

To delete an email account forwarder or domain forwarder:

  1. From the Email section of your cPanel, locate and click Email Forwarders.
  2. Locate the forwarder you wish to remove.
  3. Click Delete next to the forwarder.

    cPanel - Delete Forwarder

    • For email account forwarders, on the confirmation page, click Delete Forwarder.
    • For domain forwarders, on the confirmation page, click Delete Domain Forwarder.