Knowledge Base

YITH - Shippo Shippings (WooCommerce)

Streamline your shipping process with YITH Shippo Shipping for WooCommerce. Connect your Shippo accounts and manage all your shipping needs in one place. Get real-time rate calculation, label printing, and order tracking, whether you're shipping locally or internationally.

This article will discuss the following topics:

Connecting your Shippo account

  1. Enable the YITH Shippo Shipping plugin in the General Options tab. 
    • You have the option to set the plugin in the following mode:

      Shipping environment

      • Test mode (just for test - no payment will be required to create a shipment)
      • Live mode. Payment will be required to create a shipment.
  2. Then click on the Connect button.
  3. This will open a new window asking you to create an account on Shippo. If you already have one, click on the Login link below the Sign Up button.

    Shippo account login

  4. This notice will replace the connect button once your account is successfully connected to your store.

    Plugin connected

Managing shipping rates according to different shipping zones

You can use shipping zones to set different shipping costs or carriers for specific countries to manage your shipping rates. For example, you can provide free shipping, UPS for national shipping, $25, and DHL for international shipping.

To set up the shipping process, you will need to create the shipping zones first and then enable the corresponding option in the Shipping Options > Shipping Rates tab.

Manage shipping rates

Setting the sender info

To set the default Sender address for your shipping, go to Shipping Settings > Sender Info tab. You can either use the Store address set in WooCommerce > Settings or fill out a different address in the provided form.

Sender info


Enabling shipping zones lets you set multiple senders and associate specific sender info to distinct zones.

default sender

Sender info

Setting the shipping rate options

In the Shipping Settings > Shipping Rates tab, you can set up shipping methods, rates, and zones for customers.

  1. Validate products - Live shipping rates need product weight and dimensions. Use this to verify or update your product info.

    validate product weight and dimensio

  2. Manage shipping rates according to shipping zones - Enabling this option allows you to create rules, set carriers, and charge costs for shipping.

    managing shipping rates

  3. Show live shipping rates on Cart and Checkout pages - select this option to display shipping rates to customers during the Cart and Checkout process.

    show live shipping rates

  4. Require insurance and Require signature- Enabling these options will show only the shipping services that offer insurance and signature options.

    Insurance and signature

  5. Limit rates to show - If you want to limit the number of shipping rates displayed, enable this option and set the maximum number (e.g., max "3").

    limi rates to show

  6. Filter rates according to their cost - To set a minimum and/or maximum cost for the shipping rates to show, you can enable this option in the Shipping Settings > Shipping Rates tab. By doing so, the other services will be hidden, and you can choose to show only shipping rates with a maximum cost of a certain amount, such as $15.

    Filter rates

  7. Show delivery time - If you want to provide your customers with estimated delivery time information, you can enable this option.

    Show delivery time

Creating shipping rules

Shipping Rules can control shipping rates based on specific criteria, making it easier to manage costs and charge the appropriate amount for shipping.

  1. Click the + Create rule button.

    create rule button

  2. To create a new shipping rule, give it a name and select the appropriate shipping zones and services. This is to make sure that the rule is applied only where needed.

    Rule settings

  3. When creating a shipping rule, you can add a product or category condition to show or hide a specific shipping service based on the items in the cart.

    Shipping conditions

  4. Select this if you want to charge an extra fee for the shipping services selected.

    Shipping fee

Shipping tracking options 

Shipping tracking allows customers to track the status of their orders during shipping.

  1. Enable the Auto Tracking feature - set this feature to see the current shipping status from Shippo. The customer will receive updates about the current status of their shipments. To activate this option, you need to get the code and add it to your Shippo account (Settings > API > Webhooks)

    Enable Auto tracking

  2. Tracking status updates to notify customers - Select up to 24 shipping statuses to notify your customers via email about their shipping updates.

    tracking status update

  3. Complete orders with this tracking status - You can choose which shipping status you want to set as Completed for the related order.

    Complete order

Setting the default parcel adjustments 

  1. In the Parcel Packing > Parcel Adjustments tab, you can set default weight and measurements for parcels. These values are required for accurate shipping rate quotes and will be used for products without weight or dimensions set.package dimension and weight
  2. You can also add an additional weight to all your parcels in the Parcel Packing > Parcel Adjustments tab. This is helpful if you include items like gadgets, flyers, instructions, or promotional materials in all your parcels. You can set this weight as a fixed amount or a percentage.

    additional rate

Setting the boxes to use to Ship your products 

  1. In the Parcel Packing > Parcel Boxes tab, you can configure the table with the boxes you will use to ship your items.
  2. Combine boxes in the Extra Options section for accurate and cost-saving shipping quotes.

    Combine packages

  3. To minimize shipping costs, enable the use of cube dimensions when combining boxes in a single shipment. This calculates equal dimensions for boxes based on volume since irregularly sized boxes are more expensive to ship.

    Delivery options

Setting the default info about the content of shipments

  1. In Parcel Packing > Postage Options, enter default shipment info for customs declarations. Override it for each order.

    Set default content

  2. Some carriers require a tariff number for international shipments. You can find your tariff number on the HTS website. Make sure your products are shipped correctly, and set the appropriate tariff number on each product if you sell different products in your store.

Setting the correct info in your products

For the plugin to work properly, enter the correct info for all products you sell and ship.

In the Product Data section's Shipping tab, you should:

  • Set the correct weight and dimensions for the product.
  • Enter the correct tariff number (required for international shipping)
  • Set the country of origin.

    product info

Creating a shipment for an order 

  1. Find the Shippo shipping section below the order details.
  2. To create a shipping for the related order, click the +Add shipping button. You can do the following: 

    Shippo section

    • Enable if you want to include a specific or all products in this shipping (a).
    • Enable the package type  and set the content and description (b).

      Shipping details

  3. Select if you want to see only shipping services that include return labels, insurance, and signature

    Return label option

  4. To view the list of available services, click the Choose Service button.

    Choose services button

  5. The price and the estimated delivery time for each service will be visible.

    Shipping services

  6. Click on the Create shipment button.

    Create shipment

  7. You can pay for the shipment by clicking the Pay button.Pay buttin
  8. After payment, you can track and check all shipping information.

    Shipping tracking and status

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