Why is My Web Site Suspended?
If your primary domain is suspended, there may be a late payment in our billing system.
If your billing account is paid in full and up-to-date, there may be a security ticket that must be resolved first. Either way, please contact us via phone or live chat at your earliest convenience.
Resellers can unsuspend and suspend a customer's account in WHM as described in the following article:
If you are not able to unsuspend an account, then there may an Abuse ToS ticket that must be resolved first. If there are no unresolved ToS tickets, contact us via phone or Live Chat for assistance.