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How to Manage Optimized WordPress FTP Accounts

 

Optimized WordPress (OWP) allows transmission of files via FTP, which you can set up within your Customer Portal.

This article will cover the following features for managing FTP accounts for an Optimized WordPress installation:

  1. How to create an FTP account ⤵
  2. How to log into your FTP account ⤵
  3. How to manage your FTP account ⤵
  4. Related Articles ⤵
No domain name yet for your new WordPress website? You can register for a new domain through our front-of-site https://www.hostgator.com/domains. Please check the article, Registering a Domain Name with HostGator, to guide you with the domain registration.

How to create an FTP account

To create a new FTP account for your Optimized WordPress:

  1. Log in to your Customer Portal.
  2. Click the Hosting tab.
    Customer Portal - Hosting tab
  3. Locate your Optimized WordPress hosting, then click its Manage link.

    Optimized WordPress - Manage link

  4. Click Manage FTP.

    Optimized WordPress - Manage FTP

  5. Click the Create a new FTP account button.

    OWP - Create a new FTP account

  6. Select the prefix for your username and provide a password or select to have a password generated for you.

    OWP- Enter FTP Account details

  7. Click the Create Account button.
  8. A confirmation prompt will appear, notifying you of the status of your new FTP account.

    OWP - Confirmation Status

  9. If successful, the FTP details will be provided on the same page.

How to log in to your FTP account

Using an FTP account is identical to FTP on any other HostGator server. Simply use your preferred FTP software with the following settings:

  • Host: You can either use your Optimized WordPress hosting IP address, server name, or a domain that is pointed to that IP address.
     
  • Username: Use the username you provided when creating the account along with the domain of the installation as your full username:
    Example: snappyftp@hgexample.com
  • Password: Use the password you provided when creating the account.
     
  • Port: 21

For additional information regarding how to use FTP on HostGator servers, please check the following article:


How to manage your FTP account

You can manage your Optimized WordPress FTP account(s) within your Customer Portal. You can change your FTP password, change your FTP quota or delete the FTP account.

  1. Log in to your Customer Portal.
  2. Click the Hosting tab.

    Customer Portal - Hosting tab

  3. Locate your Optimized WordPress hosting, then click its Manage link.

    Optimized WordPress - Manage link

  4. Click Manage FTP.

    Optimized WordPress - Manage FTP

  5. Click the gear icon next to the FTP account you want to manage.

    OWP - Gear icon

  6. Select action from the dropdown.

Change the FTP password

To change the password of your Optimized WordPress FTP account:

  1. Click Change FTP Password.

    OWP - Change password

  2. Enter the desired password or use the password generator to make a secure password for you.

    OWP - Reset FTP Account Password

  3. Click the Change Password button.

You will now be able to use your new password to log into your FTP account.

Adjust FTP quota

By default, an Optimized WordPress FTP account is set to an unlimited quota; however, you may restrict the account to a limited transfer per month.

To set or adjust the quota of your Optimized WordPress FTP account:

  1. Click Change FTP Quota.

    OWP - Change Quota

  2. Uncheck the No Quota (Unlimited) checkbox.

    OWP - Change FTP Account Quota

  3. Enter the desired quota in Megabytes.
  4. Click the Update Account Quota button.

To undo this change, simply follow the steps again and place a checkmark in the No Quota (Unlimited) checkbox before clicking the Change Quota button.

Delete an FTP account

To delete an Optimized WordPress FTP account:

  1. Click Delete FTP Account.

    OWP - Delete account

  2. Select "Yes, I give permission to delete this FTP account." to confirm the deletion.

    OWP - Delete FTP Account

  3. Click the Delete this FTP Account button.

For more information about Optimized WordPress, here are support articles to guide you.