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Knowledge Base

How to Add/Remove an Email Account

By default, cPanel comes with one primary email account. Instead of using the default email account, we strongly recommend setting up a new email account using the steps below.

Are you setting up an email client application, such as Outlook? Please visit the following article for email settings you can use on your email client.

How to Create an Email Account

To create a new email account in cPanel:

  1. Log in to cPanel.

  2. In the Email section of the cPanel home screen, click Email Accounts.

    HostGator Email Accounts

  3. To create a new email account, you need to click on +Create.

    HostGator Create Email Accounts

  4. Select the appropriate domain to associate with the email from the Domain drop-down menu and enter the desired email in the Username. For the Password, enter a password for the email address. This will be useful when you set up a third-party email program or enter the email account via webmail.

    HostGator Create Emails

    Pay attention to the Strength indicator for the password. You may opt to use the Password Generator button to create a strong password automatically. Just make sure to write down the password that the Password Generator creates.
  5. Next to Optional Settings, click Edit Settings:
    • In the Storage Space section, enter a custom mailbox quota storage size, or select Unlimited.
    • To automatically create folders for plus addressing, select Automatically Create Folders.
    • To send a message with client configuration instructions to the account, select the Send a welcome email with instructions to set up a mail client check box.
    • Select Stay on this page after I click Create to create another email account after creating this one. Alternatively, click Create to create the account and return to the Email Accounts page.

      HostGator Optional Settings

Your new email account will appear in the Email Accounts section.

How to Delete an Email Account

To delete an email account:

  1. Go to the Email section of cPanel and click Email Accounts.

    HostGator Email Accounts

  2. In the Email Accounts section, select the email you want to be removed and select the tick box.

    HostGator Delete Emails

  3. Click Delete to confirm that you want to delete that specific email.

    HostGator Confirm Email Deletion

The email account and its emails are now permanently deleted.

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