How to Add or Remove an Email Account in cPanel

By default, cPanel includes one primary email account. Instead of using the default address, we strongly recommend creating a new email account in cPanel using the steps below.

Tired of cluttered inboxes or privacy concerns? HostGator's Professional Email helps streamline workflows, improve productivity, and provide a secure, user-friendly business email interface.

If you're setting up an email client like Outlook, refer to our detailed configuration guide:

• Client Settings - Outlook, Eudora, Thunderbird, Mac, iPad, Phone

How to Add an Email Account

1. Log in to your Customer Portal.
2. Click Hosting on the left-hand menu.

   

   • If you have only one hosting plan in your account, you will be automatically redirected to the hosting panel. Under the Quick Links section, click the cPanel Email button.

     

   • If you have multiple hosting plans, a list will appear. Click the cPanel Email link you want to manage.

     

3. In the pop-up, select Email Accounts and then click on Continue.

   

4. Within cPanel, click Email Accounts under the Email section.

   

5. To create a new email account, you need to click on +Create.

   

6. On the Email Accounts page, do the following actions:
   1. Select the domain to associate with the email from the Domain drop-down menu.
   2. Enter the desired email in the Username field.
   3. Enter a password for the email address in the Password field. This will be useful when you set up a third-party email program or enter the email account via webmail.

      

      Pay attention to the Strength indicator for the password. You may opt to use the Password Generator button to create a strong password.
7. Next to Optional Settings, click Edit Settings to view more options. 
   • In the Storage Space section, enter a custom mailbox quota storage size or select Unlimited.
   • To automatically create folders for plus addressing, select Automatically Create Folders.
   • To send a message with client configuration instructions to the account, select the Send a welcome email with instructions to set up a mail client check box.
   • Select Stay on this page after I click Create to create another email account after creating this one.

     

8. Once done, click +Create.

Your new email account will appear in the Email Accounts section.

How to Remove an Email Account

To delete an email account:

1. Go to the Email section of cPanel and click Email Accounts.

   

2. In the Email Accounts section, select the email you want to be removed and click the Delete button in the top menu.
3. A prompt will appear. Click Delete to confirm that you want to delete that specific email.

   

The email account and its emails are now permanently deleted.

Related Articles

Need assistance with setting up your email client apps? After creating your email account, you can proceed to set up your preferred email client. Please visit the following articles for the necessary settings.

• Email Connection Settings
• Email Client Settings - Outlook, Eudora, Thunderbird, Mac, iPad, Phone, etc.

Interested in using Professional Email? For more details, please visit the following articles.

• HostGator Free to Paid Professional Email
• Professional Email Product Overview
• Professional Email - How to Order and Manage (Post-Purchase)