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Exporting and Importing Emails Through Webmail

 

HostGator offers two different webmail clients to view and manage your email accounts. These are Horde and RoundCube.

Important Note: Please note that of the two webmail clients, the import and export functions of emails are only available in Horde.

This article discusses the following topics.

How to import email via Horde

Your email should be in a .mbox or .eml file to be imported into Horde. Unzip your file first if you were provided a .zip file. 

To import your emails:

  1. Log in to your Horde webmail. For the instructions, please refer to the article How to Log into Webmail.
  2. Right-click the folder into which you wish to import messages

    HostGator Import Email

  3. On the next screen, left-click and select Import.

    HostGator Import Email

  4. In the pop-up, browse to the target file and click OK.

    HostGator Import Email

  5. A successful import will display a green message bar with details.

    HostGator Import Email

    A failed import attempt will display a red error bar. This usually results from trying to import a zipped or corrupted file.

    HostGator Import Email


How to create a new folder in Horde

You can import mail into any folder, including your Inbox. However, you might find it helpful to create a separate folder for imported mail. For instance, to keep all mail exported from another host different from your current mail structure.

To create a mail folder:

  1. Log in to your Horde Webmail. For the instructions, please refer to the article How to Log in to Webmail.
  2. Left-click the Folder Actions icon in the left menu.

    HostGator Create Mailbox

  3. Left-click Create Mailbox.
  4. In the Create mailbox pop-up, enter the name of the new folder and click OK.

    HostGator Create Mailbox

  5. Your new folder will now appear in Horde's left-hand menu.

    HostGator Create Mailbox


How to export email via Horde

Horde's export function allows you to create backups of important email folders.

To export your email:

  1. Log in to your Horde webmail. For the instructions, please refer to the article How to Log into Webmail.
  2. Right-click the folder from which you wish to export messages. For example, to export your Inbox contents, right-click the Inbox icon in the left menu.
  3. Select Export from the options.

    HostGator Export Email

  4. In the pop-up, select to download either an uncompressed or a .zip compressed .mbox file.

    HostGator Export Email

  5. Click OK in the pop-up window to start the download of the .mbox or zip file.
Note: The export function will not provide feedback messages. The .mbox or .zip file will be created in the download folder per your browser settings.