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Knowledge Base

How Do I Point My Existing Domain to HostGator?

Pointing a domain means connecting it to your HostGator servers. This is an essential step if you want HostGator to manage your website, email services, and DNS records.

Regardless of your registrar, you can point your domain to your HostGator account by updating your nameservers. This article explains how to connect your existing domain to HostGator using HostGator nameservers.

This article will walk you through the following topics.

Step 1: Get Your HostGator Nameservers

Before updating your domain, make sure you have your HostGator nameservers available. You can find them in your Customer Portal or Order Confirmation email.

Option 1: Customer Portal

To find your nameservers in the Customer Portal:

  1. Log in to your Customer Portal.
  2. Click Domains on the left-side menu.

    Customer Portal - Domains tab
     

    • If you have a single domain in your account, you will be redirected to the domains panel right away.
    • If you have multiple domains, a list will appear. Click the domain you want to manage.

      List view:

      domains-tab-select-domain
       

      Card view:

      domains-tab-select-domain
       

  1. Navigate to Nameservers.
  2. Under Nameservers, locate your HostGator nameservers.

    HostGator Default Nameservers
     

Option 2: Order Confirmation Email

When you purchase a hosting plan, HostGator sends an Order Confirmation (Welcome) email containing your hosting account details, including your HostGator nameservers. The email should look similar to the sample image below.

HostGator Order Confirmation Email
 

If you cannot find the email, check your Spam or Junk folder and review any email filters you may have configured.

For additional information, see:

Step 2: Update Your Domain's Nameservers

You can only update your domain's nameservers through the registrar where your domain is currently registered.

My Current Registrar Is HostGator

If your domain is registered with HostGator, you can easily update your domain's nameservers by following these steps:

  1. Log in to your Customer Portal.
  2. Click Domains on the left-side menu.

    Customer Portal - Domains tab
     

    • If you have a single domain in your account, you will be redirected to the domains panel right away.
    • If you have multiple domains, a list will appear. Click the domain you want to manage.

      List view:

      domains-tab-select-domain
       

      Card view:

      domains-tab-select-domain
       

  1. Navigate to Nameservers.
  2. Click Change Nameservers in the Nameservers section.

    HostGator Default Nameservers - Change
     

  3. Enter the new nameservers.

    HostGator Default Nameservers - Enter New NS
     

  4. Click Save.
    Allow time for the changes to propagate. DNS propagation can take up to 24 to 48 hours to complete, although updates are often reflected sooner.

My Domain Is Not Registered With HostGator

If your domain is registered with another company, you can still point it to your HostGator hosting account.

To do this, contact your current registrar and provide your HostGator nameservers. The process for updating nameservers varies by registrar, so follow their instructions to complete the change.

Once the update is submitted, allow time for the changes to propagate across the internet.

How can we help you? Please contact us via phone or chat if you need assistance.

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