HostGator Website Transfers
HostGator is committed to making it easy to transfer your site to your new hosting account. We can transfer website files, databases, scripts, and one free domain registration transfer. If you have additional domain registrations you would like to transfer to HostGator, please see the following article:
This article covers:
- What Qualifies Me for a Free Transfer? ⤵
- What if I Do Not Qualify for a Free Transfer, but I Still Want My Sites Moved? ⤵
- Are There Any Sites that HostGator Cannot Move? ⤵
- Types of Transfers ⤵
What qualifies me for a free transfer?
HostGator provides a limited number of free transfers from other hosting providers or inter-server transfers⤵ between HostGator servers for new accounts within 30 days of signup. For your free transfer, please fill out our transfer form.
If you have already used your free transfer (or if you are outside of the 30-day window) and you would still like to have HostGator move your content for you, then fill out the transfer form, and an administrator will provide you with a quote for the transfer.
Example: WordPress must be configured for the location it is installed to. Transferring a WordPress site from mydomain.com/site to mydomain.com/, or myotherdomain.com/ would require reconfiguration for it to function after the migration, and would not be eligible for a free transfer.
Free Transfers by Hosting Plan
Depending on which type of account you sign up for, the number of free transfers we offer varies. Please refer to the chart below to see what is included in the new packages.
Full cPanel Transfers - the number of cPanel to cPanel transfers included
Max. Manual Transfers - the maximum number of manual transfers⤵ included with your account
|Account Type||Total Free Transfers||Full cPanel Transfers||Max. Manual Transfers|
|Shared / Cloud ⤵||1||12||1|
|Optimized WordPress (Starter) ⤵||1 Blog||Not Available||Not Available|
|Optimized WordPress (Standard) ⤵||2 Blogs||Not Available||Not Available|
|Optimized WordPress (Business) ⤵||3 Blogs||Not available||Not Available|
|VPS ⤵||Unlimited1||Unlimited2||0 - 903|
|Dedicated (Value, Power, and Enterprise) ⤵||Unlimited1||Unlimited2||100|
|Windows Shared Personal ⤵||1||1||1|
|Windows Shared Enterprise ⤵||1||1||1|
A Few Examples...
- An Aluminum Reseller account includes up to 30 free transfers. Out of this 30, you can have 20 cPanel to cPanel transfers and ten (10 ) manual transfers ⤵, or any combination of the two that totals 30 or fewer websites.
- A Power Dedicated Server includes unlimited cPanel to cPanel transfers; this means you can have 150 sites (or even more) moved. Also, since there is an unlimited total number of transfers, you can utilize up to 100 manual transfers ⤵.
For example, upgrading a Shared hosting account from Baby to Business does not involve moving any files; instead, you are allocated more resources. Transfers are only required for upgrades to a different type of hosting, like going from Shared to Reseller.
To learn more about the upgrade/downgrade process, please read the following articles:
Shared Account Transfers
(Hatchling, Baby, Business, Hatchling Cloud, Baby Cloud, Business Cloud)
Please submit the online form to initiate your website content transfers. We can move your content and databases for one website or cPanel over from another host.
Optimized WordPress Transfers
(Starter, Standard, Business)
The migration is performed using a combination of WordPress XML export/import and command-line tools to install plugins and themes. Only plugins and themes that are freely available on the WordPress.org repository can be installed. Premium (paid) themes or plugins can be provided to the migrations team for installation from our end.
As Optimized WordPress accounts do not include cPanel access, a full cPanel migration is not possible.
To request transfer, please fill out our WordPress transfer form to begin your migration to your Optimized WordPress experience.
(Aluminum, Copper, Silver, Gold, Diamond)
Please submit the online form to initiate your website content transfers. We can move the content and data for up to 30 websites/cPanels over from another host.
(Any VPS with a control panel)
Please submit the online form to initiate your website content transfers.
VPS accounts that have cPanel qualify for unlimited cPanel to cPanel transfers, or up to 90 manual transfers⤵ depending on the VPS plan.
- Snappy 500 - 0 manual transfers
- Snappy 1000 - 30 manual transfers
- Snappy 2000 - 50 manual transfers
- Snappy 4000 - 70 manual transfers
- Snappy 8000 - 90 manual transfers
Plesk transfers are all considered manual style transfers.
(Snappy 500 or VPS without a control panel)
VPS accounts with no control panel are for advanced Linux customers who are comfortable with installing and configuring services. If you would like us to transfer data to such a VPS (or a Dedicated Server with no control panel), you would be responsible for making sure that the VPS services are configured correctly, as well as provide HostGator with instructions on exactly where the data needs to be placed. We will not configure or restore anything, but only copy files or packages to the specified directory on the VPS/server. If you are not comfortable with installing and configuring services, we suggest upgrading to a Snappy 1000 plan with cPanel or Plesk.
(Value, Power, Enterprise )
Please submit the online form to initiate your website content transfers.
We provide unlimited cPanel transfers or up to 100 manual website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply with a price quote.
If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.
Windows Shared Plans
Please submit the online form to initiate your website content transfers. We can move your content and databases for one website or cPanel/Plesk Panel over from another host.
Even if you do not qualify for a free transfer from our Migrations team, we can still move your sites. To request a quote, please submit a migration form to request a price quote.
Sites We Cannot Transfer
While HostGator has a well trained and very experienced Migrations team, some sites cannot be moved due to technical limitations. Our current list of sites/hosts which we cannot transfer from is as follows:
- Website Tonight
- Google Sites
- Microsoft Office Live Small Business/Microsoft 365
We also cannot transfer from hosts that do not allow access to your website files (typically by FTP) or databases or the data in those databases. Without access, we cannot copy and transfer your site.
For a complete list of sites we can and cannot transfer from, please see our list of common hosts.
Types of Transfers
There are three types of transfers that can occur when migrating your current hosting plan over to a new hosting plan. Please refer to the sections below for a more detailed explanation of inter-server transfers, intra-server transfers, and manual transfers.
An Inter-server transfer is a transfer between two physical servers. A few examples of this are moving from an old hosting account to a new account at HostGator; moving from a Shared to a Reseller account; moving from a Reseller to a VPS account; moving from a Shared, Reseller or VPS to a Dedicated Server.
Examples of Inter-Server Transfers
The following examples illustrate some of the various cases in which an inter-server transfer will occur and reflects the cost or actions that may need to be taken.
You are moving from a Business account ($14.95 per month) to a Snappy 1000 VPS with Plesk ($59.95 per month). If the destination account has been created within the past 30 days, the migration will be free; otherwise, you will be responsible for moving your data.
You are moving from a Business account ($14.95 per month) to a Snappy 500 VPS ($19.95 per month and no possibility for cPanel/Plesk). You will be responsible for moving your data since there is no cPanel or Plesk on that VPS plan.
You are moving from a Diamond Reseller account ($99.95 per month) to a Snappy 1000 VPS with cPanel ($49.95 per month). If the destination account has been created within the past 30 days, the migration will be free; otherwise, you will be responsible for moving your data.
You are moving from a Value Dedicated Server ($189 per month) to a Snappy 4000 VPS ($119.95 per month). If the destination account has been created within the past 30 days, the migration will be free; otherwise, you will be responsible for moving your data.
You are moving from a Silver Reseller ($49.95 per month) to a Snappy 1000 VPS with cPanel ($49.95 per month). If the destination account has been created within the past 30 days, the migration will be free; otherwise, you will be responsible for moving your data.
An intra-server transfer is a transfer between accounts on the same server. This includes upgrades such as a Baby to Business, Aluminum Reseller to Copper Reseller, and Snappy 1000 VPS to Snappy 2000 VPS. These are "in-place" upgrades in which no files are moved, and the limits of your account are raised.
Manual transfers include most things that are not cPanel to cPanel transfers. Additionally, this includes work such as splitting addon domains into cPanel accounts. A few examples are: transferring from a host without cPanel, moving from a Baby package to a Reseller and moving addon domains into new cPanel sub-accounts, moving addon domain to addon domain, moving cPanel account to addon domain, moving addon domain to cPanel account and anything that cannot be packaged and then restored with no additional work.
A lateral transfer is when content is moved from one package to a different package of the same type on a different server, using the same domain name for both. This type of move is not supported by our Migrations department and will need to be done manually by the account owner.
Website clones are when a customer wants to move a website installation from one domain to another different domain, a subdomain, a subfolder, a temporary URL, or basically any move that is going to change the URL the website operates on. These are a whole different breed of migration altogether, and clone work is never free (even within 30 days).