Loading...

Knowledge Base

Account Limits Summary

Did you find this article helpful?
Copy Link

 
* Your feedback is too short
Share

When hosting a site with HostGator, regardless of the size of the site or the server, users have limitations depending on the resources available on their respective servers. This article will assist in understanding these limitations.


CPU Resource Usage

CPU usage is the number of tasks and processes running on a computer at any given time. This limitation applies to all HostGator servers. For more information on these limits, please visit the following article.

Shared and Reseller accounts

There is a limit of 25% CPU usage that is applied on a per cPanel basis.


VPS and Dedicated server accounts

These accounts can use 100% of the CPU; however, VPS customers must note that their use is only a portion of the server's total resources.


Processes Limits

Processes are a series of actions or functions occurring on a server at any time. This limitation applies to all HostGator servers. For more information on these limits, please visit the following articles:

Shared and Reseller accounts

There is a limit of 25 simultaneous processes per cPanel.


VPS and Dedicated server accounts

These customers can adjust the number of processes with no enforced limit. This limitation also applies to SQL connections.


Inode Limits

An inode stores basic information about a regular file, directory, or other file system object. The number of inodes indicates the number of files and folders you have. The inode limitation applies to all HostGator servers, excluding Dedicated hosting. For more information on these limits, please review the following articles:

Shared and Reseller accounts

There is a soft limit of 100,000 files per cPanel; however, accounts that exceed over 250,000 files will be in direct violation of our Terms of Service and will be susceptible to being suspended. 


VPS accounts

The inode limit for the KVM VPS is set to ten million inodes. If you need a higher inode limit, HostGator recommends hosting on a Dedicated server.


Bandwidth Limits

Bandwidth is the amount of data that can be transferred to and from your account in one month. Whenever someone downloads a 10 KB file from your website, they use 10 KB of bandwidth from your account. Also, whenever someone visits your site, they download the home page and use that much bandwidth. More information can be found in the following articles:

Shared accounts

Shared hosting accounts come with unlimited bandwidth.


Reseller accounts

The bandwidth limit for Reseller hosting accounts varies by plan:

  • Aluminum - 500 GB
  • Copper - 700 GB
  • Silver - 1000 GB
  • Gold - 1200 GB
  • Diamond -1400 GB


VPS accounts

The bandwidth limit for VPS hosting accounts varies by plan:

  • Snappy 500 - 500 GB
  • Snappy 1000 - 1000 GB
  • Snappy 2000 - 1500 GB
  • Snappy 4000 - 2000 GB
  • Snappy 8000 - 3000 GB


Dedicated server accounts

Dedicated servers are allowed up to 10 TB of bandwidth.


Backup Limits

The specific backup policy depends on what type of account you have. We do provide weekly backups for all our servers except Dedicated servers. For more information on our backup policy, please refer to the following article:

Shared and Reseller accounts

We create our own weekly backups of Shared and Reseller accounts under 20 GB and 100,000 inodes.


VPS accounts

We create our weekly backups of your VPS, including everything in your VPS container.


Dedicated server accounts

We do not make backups of dedicated servers; however, HostGator does allow dedicated server customers to make their own backups.


Mail Limits

There are mail limitations applied to all HostGator servers.

Shared and Reseller accounts

Shared and Reseller customers may not exceed 30 email checks within an hour or send more than 500 emails per hour.

More information on this topic can be found in the following article:


VPS and Dedicated server accounts

VPS and Dedicated Server customers do not have a set limitation for outgoing mail; however, they are required to use a double opt-in list or safe list.

For more information on these limits, please review the following policies and articles:


Terms of Service and Privacy Policy

HostGator's Privacy Policy is a vow to keep our customer's information confidential and within HostGator only unless subpoenaed by a law enforcement entity. HostGator's Terms of Service outlines acceptable terms for using our services and products. Any violations of HostGator's Terms of Service and Privacy Policy are taken seriously.

These legal outlines can be found at the links listed below:

 

Did you find this article helpful?
Copy Link

 
* Your feedback is too short

Loading...