HostGator Customer Portal

You may have heard by now, or even noticed that the HostGator Customer Portal is changing both its look and its navigation!

While this new experience will bring enhanced features, your favorite functionalities will still be accessible. With this update you can expect a simplified navigation, mobile-friendly design, advanced hosting dashboard and a smooth cPanel integration.

Whether you’re a cloud, VPS, shared, WordPress or dedicated hosting customer, these exciting improvements will make managing your hosting account easier than ever! In an effort to continue making web hosting accessible to both first-timers and web pros, below we will dive into the features of the Customer Portal and Customer Panel – and the differences between the two.

HostGator Customer Portal versus cPanel

Features of your Customer Portal

The customer portal gives you complete management of your hosting account. You can:

  • Pay your invoices
  • Change your contact information
  • Add hosting plans
  • Manage your billing preferences

You will also get easy access to our hundreds of support articles as well as access to our 24/7 Live Support.

The Customer Portal also provides a gateway to your cPanel.


Features of your cPanel

Your Control Panel (or cPanel) gives you complete management of your website. Within the cPanel you can:

  • Upload files to your website
  • Check your email
  • Add a domain to your hosting account
  • Create a FTP account
  • View website statistics
  • Install plugins and themes

The new update to HostGator’s Customer Portal will provide a seamless transition between the two platforms. You will only have to sign in once to access everything you need to manage your website!

We will be switching all accounts over to the new Portal experience in the coming weeks. If you have any questions about the changes please contact our Live Support via chat or (866) 964-2867.