Unlimited Web Hosting
How much disk space and bandwidth will my plan include?
There are no set limits on the disk space or data transfer (bandwidth) that we provide in our shared and reseller hosting plans. We want you to have the resources you need to build a great online presence.
That being said, we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in the normal operation of a personal or small business website. While it is rare, we may need to put constraints on accounts that are using resources that impact other customers on the same server.
Typically, customers only run into issues if they use their accounts for storage or file sharing, which is not what our services are intended to support. In accordance with our Terms of Services the disk space and bandwidth you use must be integrated into the normal operation of your website.
For Example, customers who are affecting other clients or are using 25% or more of system resources for longer then 90 seconds would be in violation. Please see our TOS or contact us for complete details and restrictions.
What happens if I exceed usage?
If we have concerns about your account's bandwidth or disk space utilization, you will receive an email asking you to reduce usage.
Again, it is very rare for a customer who is managing a personal or small business website to exceed our usage policies.
This file was last modified 8/13/2013.
Money Back Guarantee
Customer Satisfaction is HostGator’s #1 Priority!
We are confident you will be happy, and even offer you a full 45 day money back guarantee to try us out.
We’re here to help you as well with 24/7 phone, live chat and helpdesk support by friendly support agents.
If you are not completely satisfied with our services within the first 45 days of your service, you will be given a full refund of the contract amount.
Please note that this is only for shared, reseller and vps hosting packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
For more information please contact us at any time and we’ll be happy to provide you more information.
Pricing reflects a discount on the first invoice only.
HostGator often offers promotions, coupons and special offers to customers during their initial term. Please note that special offers are limited-time promotional prices that are available to new customers and are valid for the Initial Term only, and not for successive or renewal periods.
*VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. For more information on VAT, please refer to the Value Added Tax (VAT)knowledgebase article.