<section data-content-status="current" data-product-context="billing" data-solution-type="primary">
<h2 id="how-to-submit"><strong>How to submit tax-exemption documents?</strong></h2>

<p>You can provide your VAT number at the time of purchase, or you can add your VAT number to your billing account if you did not provide it at the time of purchase.</p>

<p>Below are the step-by-step instructions for submitting your VAT Number:&nbsp;</p>

<div class="alert alert-warning" role="alert">These instructions are only applicable for customers submitting their VAT Number for exemption. If you want to submit for federal or state tax-exempt status, please see <a href="https://www.hostgator.com/help/article/providing-your-vat-registration-number#federal-vs-state-tax">What's the Difference between federal vs. state tax-exempt status?</a></div>

<ol>
	<li>Log in to your <a href="https://www.hostgator.com/my-account/login">Customer Portal</a>.</li>
	<li>Click <strong>My Profile</strong> from the upper right-hand icon.
	<p><img alt="Customer Portal - My Profile" class="img-responsive" src="https://content.hostgator.com/img/tax - my profile.png" width="300" /><br />
	&nbsp;</p>
	</li>
	<li>Click <strong>Edit</strong> under <strong>Profile</strong>.
	<p><img alt="Edit Profile" class="img-responsive" src="https://content.hostgator.com/img/tax-profile - edit.png" width="500" /><br />
	&nbsp;</p>
	</li>
	<li>Supply your <strong>Tax Exemption ID</strong> and click <strong>SAVE</strong>.
	<p><img alt="Enter Tax Certificate Number" class="img-responsive" src="https://content.hostgator.com/img/tax-tax-certificate.png" width="500" /><br />
	&nbsp;</p>
	</li>
</ol>

<p>Please note that your VAT number is subject to verification, so please ensure that you provide an accurate and valid VAT registration number.</p>

<div class="alert alert-warning"><strong>Note:</strong> If your account accrued VAT charges BEFORE you supplied the necessary information to HostGator, VAT will be charged on all purchases prior to the change.</div>
</section>

<section>
<div class="alert alert-info"><strong>How can we help you?</strong> Please contact us via <a href="https://www.hostgator.com/contact" rel="noopener" target="_blank">phone</a> or <a href="https://www.hostgator.com/contact" rel="noopener" target="_blank">chat</a> if you need assistance.</div>
</section>

European Union Value Added Tax (VAT)

How to submit tax-exemption documents?