How often are Backups performed?

HostGator's automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups is kept at a time. Each hosting package has a different backup policy, as outlined in this article:

Backup Policy, Do You Provide Backups?

Need to restore a backup? For backup restore requests, please contact our Support team via phone or chat for assistance. Please note that there's a one-time fee for HostGator for this request.

Looking for a guide to creating your own backup? Please visit the following article for more information.

How to Generate/Download a Full Backup

Important Note: As a courtesy, HostGator offers you our backup service. HostGator is not liable for any files or data stored on your account. You agree to be solely responsible for all files and data sent and keep all necessary backups stored on HostGator servers. Unless otherwise agreed to in writing by HostGator, backups will not be given to accounts that have been suspended or terminated for any reason. For more information, please refer to our Terms of Service.

Please click the links below to know how often backups are performed depending on the hosting plan.

Backups for Shared and Reseller hosting ⤵
Backups for KVM VPS hosting ⤵
Backups for Dedicated hosting ⤵

Backups for Shared and Reseller hosting

Shared and Reseller backup limits

You may also find it helpful to check the graph on our Backup Policy page to know whether or not our weekly backups cover your cPanel. Reseller accounts can have multiple cPanels, and these limits will apply to each cPanel.

Shared hosting plans

For non-specialized Shared plans, HostGator creates daily, weekly, and monthly backups based on cycles set within the server for accounts under 20 GB and 100,000 inodes. Please note that the weekly or monthly backup(s) could be the same as the daily backup, given the server cycles run.

For Managed WordPress, Cloud, and Reseller hosting plans, HostGator creates weekly backups of shared servers for accounts under 20 GB and 100,000 inodes.

All or part of your cPanel can be restored by HostGator. Please contact us via phone or chat so we can assist you.

If you have a Shared plan, you may want to take advantage of CodeGuard, HostGator's automatic website backup solution, to avoid worrying about making your backups. To learn more about this service, please read the following article:

What is CodeGuard?

Reseller hosting plans

Each cPanel in a Reseller account is scheduled to be backed up weekly. Please contact us via phone or chat to check the date of our latest backup.

Backups for KVM VPS hosting

For KVM (Kernel-based Virtual Machine), you are responsible for your own backups as HostGator courtesy backups are no longer maintained by HostGator.

You can set up backups in WHM and each cPanel. For more information, please check cPanel's documentation:

Backups for Dedicated hosting

Linux Dedicated hosting plans

By default, new servers are set up with RAID1, which mirrors data on two hard drives; however, this is not a backup solution. Although HostGator does not make backups of Dedicated Servers, the servers leverage the backup system built into cPanel.

For more information, please check cPanel's documentation:

If you would like your server set up differently, or if you would like something other than RAID 1, please contact us via phone or chat, and we can assist you in setting up an appropriate solution.

Windows Dedicated hosting plans

By default, Windows Dedicated hosting plans running Windows 2012 or higher are set up with an automatic Windows image backup to the secondary drive. Please note that older servers may not have this capability, but new servers will be set up this way.

For information regarding configuring and managing a Windows server backup schedule and how a single full server backup may be created, please visit the article, Windows Server Backup.

Note: The Windows image backup requires the server to be taken offline and rebooted into recovery to restore the image. HostGator can pull individual files without taking the server offline, but the server will need to be taken offline for the full image.

If you would like your Windows server set up differently or be like RAID, please contact us via phone or chat, and we can assist you in setting up an appropriate solution.

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