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How Often Are Backups Performed?

HostGator Backups

HostGator's automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups is kept at a time. Each hosting package has a different backup policy, as outlined in this article:

Restoring a backup

For backup restore requests, please contact our Support team via phone or Live Chat for assistance. Please note that there is a charge of $25 for HostGator to restore it.

For more information on creating your backup, see the article:

Important Note: As a courtesy, HostGator offers you our backup service. HostGator is not liable for any files or data stored on your account. You agree to be solely responsible for all files and data sent and keep all necessary backups stored on HostGator servers. Unless otherwise agreed to in writing by HostGator, backups will not be given to accounts that have been suspended or terminated for any reason. For additional information, please refer to our Terms of Service.

Please click the links below to know how often backups are performed depending on the hosting plan.

Shared and Reseller Backups

Shared and Reseller backup limits

You may also find it helpful to check the graph on our Backup Policy page to know whether or not our weekly backups cover your cPanel. Reseller accounts can have multiple cPanels, and these limits will apply to each cPanel.

Shared packages (Hatchling, Baby, Business)

For non-specialized Shared plans, HostGator creates daily, weekly, and monthly backups based on cycles set within the server for accounts under 20 GB and 100,000 inodes. Please note that the weekly or monthly backup(s) could be the same as the daily backup, given the server cycles run.

For Managed WordPress, Cloud, and Reseller hosting plans, HostGator creates weekly backups of shared servers for accounts that are under 20 GB and 100,000 inodes.

All or part of your cPanel can be restored by HostGator. Please contact us via phone or Live Chat so we can assist you.

HostGator uses the Paper Lantern Theme for Shared customers by default. Within cPanel, there is a section displaying the status of your most recent automatic backup.

HostGator Backup Information
HostGator X3 Theme
Located on the right-hand side.
cPanel - Backups Information
If you have a Shared plan, you may wish to take advantage of CodeGuard, HostGator's automatic website backup solution, to avoid worrying about making your backups. To learn more about this service, please read the following article:

Reseller packages

Each cPanel in a Reseller account is scheduled to be backed up weekly. Please contact us via phone or Live Chat to check the date of our latest backup.


VPS Backups

Depending on the hosting package, your Backups may vary. 

KVM VPS (accounts purchased after April 13, 2021, with Package ID "VH-" )

For KVM (Kernel-based Virtual Machine), you are responsible for your own backups as HostGator courtesy backups are no longer maintained by HostGator. 
You can set up backups in WHM and each cPanel. For more information, please check cPanel's documentation:

Legacy VPS (accounts purchased before April 13, 2021, with Package ID "VPS-")

We create weekly backups of each VPS container, including everything on that VPS at that time. Any cPanel on your VPS or the entire VPS container can be restored by HostGator by contacting us via phone or Live Chat.


Linux Dedicated Accounts

By default, new servers are set up with RAID1, which mirrors data on two hard drives; however, this is not a backup solution. Although HostGator does not make backups of Dedicated Servers, the servers leverage the backup system built into cPanel.

For more information, please check cPanel's documentation:

If you would like your server set up differently, or if you would like something other than RAID 1, please contact us via phone or Live Chat, and we can assist you in setting up an appropriate solution.

Windows Dedicated Accounts

By default, Windows Dedicated hosting plans running Windows 2012 or higher are set up with an automatic Windows image backup to the secondary drive. Please note that older servers may not have this capability, but new servers will be set up this way.

For information regarding how to configure and manage a Windows server backup schedule and how a single full server backup may be created, please visit the article, Windows Server Backup.

Note: The Windows image backup requires the server to be taken offline and rebooted into recovery to restore the image. HostGator can pull individual files without taking the server offline, but the server will need to be taken offline for the full image.

If you would like your Windows server set up differently or be like RAID, please contact us via phone or Live Chat, and we can assist you in setting up an appropriate solution.