How Often Are Backups Performed?
HostGator's automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups is kept at a time. Each hosting package has a different backup policy, as outlined in this article:
Restoring a Backup
To have a backup restored, please contact our support team via phone or Live Chat for assistance.
If you request a restore, there is a charge of $25 for HostGator to restore it.
For more information on creating your backup, see the article:
Shared and Reseller Backups
Shared and Reseller Backup Limits
You may also find it helpful to check the graph on our Backup Policy page to know whether or not our weekly backups cover your cPanel. Reseller accounts can have multiple cPanels, and these limits will apply to each cPanel.
Shared Packages (Hatchling, Baby, Business)
For non-specialized Shared Plans, HostGator creates daily, weekly, and monthly backups based on cycles set within the server for accounts under 20 GB and 100,000 inodes. Please note that the weekly or monthly backup(s) could be the same as the daily backup, given what day the server cycles run.
For Managed WordPress Hosting, Cloud Hosting, and Reseller Servers, HostGator creates weekly backups of shared servers for accounts that are under 20 GB and 100,000 inodes.
All or part of your cPanel can be restored by HostGator by contacting us via phone or Live Chat.
HostGator uses the Paper Lantern Theme for Shared customers by default. Within the informational column within your cPanel, there is a section that displays the status for your most recent automatic backup:
|HostGator Backup Information|
|HostGator X3 Theme|
Located on the right-hand side.
Depending on the hosting package, your Backups may vary.
KVM VPS (Accounts Purchased After April 13, 2021, and your Plan ID begins with VH )
For KVM (Kernel-based Virtual Machine) you are responsible for your own backups as HostGator courtesy backups are no longer maintained by HostGator.
You can set up backups in WHM and each cPanel. For more information, please check cPanel's documentation:
Legacy VPS (Accounts Purchased Before April 13, 2021, and your Plan ID begins with VPS)
We create weekly backups of each VPS container which include everything on that VPS at that time. Any cPanel on your VPS or the entire VPS container can be restored by HostGator by contacting us via phone or Live Chat.
Linux Dedicated Servers
By default, new servers are set up with RAID1, which mirrors data on two hard drives; however, this is not a backup solution. Although HostGator does not make backups of Dedicated Servers, the servers leverage the backup system built into cPanel.
For more information, please check cPanel's documentation:
Windows Dedicated Servers
By default, Windows Dedicated Servers running Windows 2012 or higher are set up with an automatic Windows image backup to the secondary drive. Please note that older servers may not have this capability, but new servers will be set up this way.
For information regarding how to configure and manage a Windows Server Backup schedule and how a single full server backup may be created please, please review the following article: