How Often Are Backups Performed?
HostGator's automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups are kept at a time. Each hosting package has a different backup policy, as outlined in this article:
To have a backup restored, please contact our support team via phone or Live Chat for assistance.
If you request a restore there is a charge of $25 for HostGator to restore it.
For more information on creating your own backup, see the article:
Shared and Reseller Backups
Please be aware of our Terms of Service regarding backups (under "Backups and Data Loss"). You may also find it helpful to check the graph on our Backup Policy page to know whether or not your cPanel is covered by our weekly backups. Reseller accounts can have multiple cPanels, and these limits will apply to each cPanel.
Shared Packages (Hatchling, Baby, Business)
Each cPanel on our Shared servers is scheduled for weekly backup. HostGator uses the customized HG style cPanel for Shared customers by default. Within the informational column within your cPanel there is a section that displays the status for your most recent automatic backup:
|HostGator Backup Information|
|HostGator Paper Lantern Theme|
Located on the left-hand side
|HostGator X3 Theme|
Located on the right-hand side
Each cPanel in a Reseller account is scheduled to be backed up weekly. Please contact us via phone or live chat so that we can check the date of our latest backup.
We create weekly backups of each VPS container, which includes everything on that VPS at that time. Any cPanel on your VPS or the entire VPS container can be restored by HostGator by contacting us via phone or Live Chat.
Linux Dedicated Servers
By default, new servers are set up with RAID 1 which mirrors data on two hard drives; however, this is not a solution for backups. Although HostGator does not make backups of Dedicated Servers, there are many options available for making your own backups.
Windows Dedicated Servers
By default, Windows Dedicated Servers running Windows 2012 or higher are set up with an automatic Windows image backup to the secondary drive. Please note that older servers may not have this capability, but new servers will be set up this way.
For information regarding how to configure and manage a Windows Server Backup schedule, and how a single full server backup may be created please, please review the following article: