Knowledge Base
Save up to  70% off.  Start your website today!

Enable SiteLock TrueShield and TrueSpeed

TrueShield and TrueSpeed are available on all SiteLock plans. These solutions simultaneously protect your website from malicious traffic and deliver your content to legitimate visitors faster via a Content Delivery Network (CDN) that uses servers around the world.

Double your protection against accidental website breakage, hacking, or being attacked by a virus with CodeGuard. CodeGuard creates a copy of your site that allows you to go back in time and pretend this whole disaster never happened.

If you have purchased SiteLock, we highly recommend ensuring that TrueShield and TrueSpeed are correctly configured. Please click the links for more information.

How to Configure TrueShield

Step 1: Launch your SiteLock Dashboard

  • If you purchased the SiteLock service from SiteLock directly, please go to http://sitelock.com/ and click Login, which is located in the top right-hand corner. Use the email address you signed up with as the username. You may need to request a password reset if you're unable to sign in.
  • If you purchased SiteLock from HostGator, please launch the SiteLock Dashboard via your Customer Portal. 

To launch your SiteLock Dashboard:

  1. Log in to your Customer Portal.
  2. Depending on the number of hosting packages in your account, please follow the steps below.
    • If you have a single hosting package in your account, click Websites from the left-side menu.

      Customer Portal - Websites tab

    • If you have multiple hosting packages in your account, please do the following:
      1. Click Hosting from the left-side menu.

        Customer Portal - Hosting tab

      2. Locate the hosting package where your website is being hosted, then click its Manage button.

        Hosting tab - Manage button

  3. On the Hosting plan page, locate your website name and click its Settings button.

    Customer Portal - Hosting- Settings

  4. On your website's management page, click the Security tab.

    Customer Portal - Website management page - Security tab

  5. Under SiteLock, click Log into SiteLock.

    Customer Portal - Security - Log into SiteLock

  6. You will be redirected to the SiteLock Dashboard.

    Customer Portal - Security tab - SiteLock Dashboard

Step 2: Activate TrueShield and get your new DNS records

  1. Once logged into your SiteLock Dashboard, a pop-up window will appear. Click TrueShield's Configure button.

    TrueShield Configure popup

    However, if there is no pop-up window, locate TrueShield under Domain Statistics and then click Configure.

    TrueShield box

    Click Configure.

  2. On the TrueShield Wizard page, you will see the STEP 1 - Manage SSL page. This is where your SSL will be validated. Copy the text in the TXT Value field.

    Step 1

    Please make sure to log in to your cPanel so you can add the TXT Value provided by SiteLock. Once you have added the TXT record in cPanel, this will initiate the SSL validation and may take up to 24 hours. You do not need to move on to any other sections of Step 1, as it will be done automatically.

    To learn how to add your TXT records in your cPanel, you may want to visit the article, How To Update DNS Records.

    If this step has not been completed within 24 hours, please contact HostGator via phone or chat to address the issue.
  3. Once the SSL is validated, you may proceed to STEP 2 - Manage Routing. This is where you need to update your zone records to route the site's traffic through SiteLock's CDN. Please follow the steps listed. You may want to visit this article to learn how to manage your CNAME and A records (How To Update DNS Records).

    Step 2

    Before placing the SiteLock records in your cPanel's Zone Editor, you will want to make sure that any CNAME records that you have pointing to your domain are converted to A records pointing to the origin server IP address.

  4. The next step is to customize the Trust Seal on your website. Please click the Begin Trust Seal Installation link seen in STEP 3 Install SiteLock Trust Seal.

    Step 3

    1. You may Choose a language from the dropdown menu and then click Next.

      Trust Seal - Choose a   language

    2. Choose your preferred color, size, and style, then click Next.

      Trust Seal - Choose   color, size and style

    3. Use the code in the text box and insert it into your website. Click Save Configuration Settings.

      Trust Seal - Copy and   Insert Code

Did you find this article helpful?

* Your feedback is too short