Having a consistent and clear brand will help you build a business that lasts for the long-term. At the core of your branding should be a connection between you and your customer. The role of your brand is to communicate your value to your customer in the clearest manner possible.
Only by understanding your customer can you truly create a brand that lasts. Most companies go about branding from the opposite approach and end up with a brand that speaks to no one. Below you’ll find some of the most common branding mistakes and what you can do to fix them.
1. Trusting Instinct Alone
It’s easy to fall in love with your business idea. But, if it isn’t serving anyone, or no one is going to buy what you’re offering. Then it’s better left as a hobby than an actual business.
Instead of focusing on building your brand identity and other activities to solidify your brand you should be talking with actual customers to verify your idea and uncover their needs. Only then does it make sense to invest more time into your project.
After all, by going of instinct alone you’re essentially flying blind and will have no idea if anyone even wants what you’re offering until it hits the market.
2. Little To No Engagement or Feedback
Like we mentioned above, if you’re relying directly on the assumptions you have about your target market you’re going to have a difficult time nurturing a brand over the long-run.
The best brands speak directly to their target market’s needs and nothing more. Acting on instinct alone puts you at risk for attempting to raise awareness around your brand for years, with nothing to show for it.
A better route is to find people in your target market, or people who already interact with your company and ask them some of the following questions:
- How would you feel if your product or service ceased to exist?
- What alternatives to your product or service would you use instead?
- Why do you choose to work with us over our competitors?
- How can we improve our offerings to serve you in deeper ways?
By working with these answers you’ll be able to better refine your brand (if you have an existing company), and figure out how to position your offers to your fans in a more compelling and attractive manner.
3. Being Consistent
When you have a stable brand it can be tempting to change up subtle elements of your brand just for fun.
Although most brands go through design overhauls and image shifts over time they’re usually structured and thought out.
However, even subtle inconsistencies within your logo, colors, and messaging can throw off your users and start to erode your trust. Make sure you keep an eye on brand consistency, once you’ve developed a strong brand and don’t stray from what you’ve created.
Brands aren’t built overnight. The take consistent time, effort, work and refinement. However, by taking the time to incorporate feedback, and consistently engineering your brand towards service you’ll build a brand that works for you, instead of against you.