In a previous post, we looked at some tasks a chatbot can automate for small businesses. Now, we’ll look at several popular…
Author: Casey Kelly-Barton
Casey Kelly-Barton is an Austin-based freelance B2B content marketing writer. Her specialty areas include SMB marketing and growth, data security, IoT, and fraud prevention
3 Ways to Grow Your Online Store in 2021
Most of us have shopped online this year more than ever, to follow pandemic restrictions, find items that fit pared-down…
How to Use Customer Surveys to Grow Your eCommerce Business
Getting customer feedback is the key to delivering more of what your customers want. But how can you get customers…
International eCommerce: How to Grow Your Online Store
Cross-border eCommerce shoppers buying from merchants in other countries increased by 21% from the start of 2020 to May. It’s…
What Belongs in Your Social Media Customer Service Toolkit?
Social media can help your online business deliver fast service that keeps your customers happy, impresses onlookers and strengthens your…