Single Sign-On

The Customer Portal is your one-stop shop for managing your billing and hosting account. HostGator wants you to easily access your billing system and cPanel without signing in multiple times. With that in mind, the Single Sign-On (SSO) was integrated. The SSO is an authentication functionality that allows a user to log into different systems using one set of login credentials. At HostGator, that's your Customer Portal username and password.

Where can I find the cPanel links in the Customer Portal?

When you log in to your Customer Portal, you'll get to see the Websites, Domains, Hosting, and, for some Email & Office, tabs on the left-side menu. Within these tabs are links to different sections of your HostGator Account Portal.

Websites Tab

The Websites section is where you can see and manage all websites hosted in your HostGator account.

To go to your website's cPanel:

1. Click Websites from the left-side menu.
2. Locate the website whose cPanel you want to access, then click its Settings button.
3. On the website management page, you'll get to see different tabs depending on the application or content management system (CMS) you used to create your website.
    
   • Overview tab - Under the Overview tab, you'll see Quick Links with shortcuts to different sections of your cPanel. The Manage Keys link under Quick Connect also redirects you to the SSH Access section in cPanel.

     

   • Advanced tab - You will find more cPanel shortcuts under the Advanced tab.

     

Access Email

There are various ways to access your email in your control panel. Here are a couple of popular methods and shortcuts (some options may slightly vary depending on the type of account or add-ons you have).

1. Login to your Customer Portal
2. Click the Hosting tab from the side navigation menu to the left.
   
3. Scroll down to click the CPANEL EMAIL button under Quick Links.
   

If you purchased Google Workspace, you will find the Email & Office tab from the left-side menu, where you will see both Google Workspace and cPanel Email options.

If you have multiple hosting plans in your account and you click the cPanel Email tab, you will be redirected to the Hosting Packages section. Locate the hosting plan where you want to access your cPanel emails (or webmail), then click the hosting plan's cPanel Email link located at the far right.

You might also see a pop-up like this to access your server's email tool and options.

Hosting Tab

The Hosting section displays all hosting packages in your HostGator account.

If you have a single hosting package in your account, scroll down a bit until you see the Quick Links section, where you'll find shortcuts to your cPanel. 

If you have multiple hosting packages in your account, you'll see them as a list, as shown in the image below. Click the Manage button to get redirected to the Websites section, where you'll find more cPanel shortcuts as described above.

Click the cPanel Email link to display a pop-up window with shortcuts to the Email section of your cPanel.