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Single Sign-On

The Customer Portal is your one-stop-shop for managing your billing and hosting account. In this article, we're going to discuss the Single Sign-On feature, but for a tour of the Customer Portal and all of its other great features, you can view our webinar about The New Portal Experience!

Accessing Your Main Dashboard

Note: If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.
  1. Log into your Customer Portal at https://portal.hostgator.com/
  2. While you're provided with separate logins for the Customer Portal and cPanel, so that you can share access to the cPanel without granting access to your billing information, we've simplified the process of accessing the control panel for the account owner so that you don't have to sign in multiple times. Under the Control Panel column are links to different sections of your cPanel.
    HostGator Customer Portal Single Sign-On Options

    Single Sign-On Links

    • Email Accounts: This will take you directly to the section of your cPanel to create and manage email accounts for your domain(s). In this section, you can create an email account, reset passwords, and find your settings to set up a third-party email client.
      cPanel Email Accounts
  3. Webmail: The Webmail link will first take you to a list of your email accounts, and then you'll be able to navigate to the inbox by clicking Access Webmail.
    HostGator Customer Portal Webmail Single Sign-On
  • Databases: Here, you can create, modify, or delete MySQL databases and/or database users.
    cPanel MySQL Databases
  • File Manager: The File Manager is a web interface that allows you to easily navigate and manage your website files.
    cPanel File Manager
  • Install WordPress: WordPress is one of the most widely-used content management systems used to build a vast array of websites. Here we give you a shortcut to jump right into the installation to help you get started quickly.
    cPanel QuickInstall WordPress