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Single Sign On

Welcome to Single Sign On, now found within the HostGator Customer Portal! This feature allows you to navigate through both your cPanel and Billing account just by logging in with your billing information at https://portal.hostgator.com. Now, you can pay invoices, review and reply to support tickets, and manage hosting services all in one place!

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Hosting Dashboard

Accessing your Hosting Dashboard:

  1. Log into your Customer Portal at https://portal.hostgator.com/
    • If you cannot remember your password, click on the Forgot Password link below the login area, then follow the instructions emailed to the primary email address on file.
  2. Select the Hosting tab:
You can use the drop down feature to select the primary domain of the hosting package you wish to access.
Note: Click the links containing to toggle more information about the associated page.

The Dashboard is the default page that loads when you select the Hosting tab. This will show you special offers that are direct links to the icons in the related cPanel section. Additionally, you will be provided the most commonly used cPanel links to accomplish a variety of tasks.

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Dashboard Page

For additional information pertaining to the icons within this page, please reference the following links:

Special Offers and Common Links

The special offers section provides you the ability to add more services to fit your unique hosting needs. This includes gaining access to premium CMS themes as well as cloud services such as CodeGuard and JustCloud. Additionally, the most frequently accessed areas of cPanel are displayed on your Hosting Dashboard for easy navigation.

Email related services within cPanel can be accessed via the icons shown within this page of your Customer Portal. This includes the same icons found within the Mail section of cPanel when accessed directly.

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Email Page

For additional resources pertaining to the icons within this page, please reference the following articles:

Manage and Access Email Accounts

Selecting the Email Accounts button, shown below, will direct you to an area within cPanel where you can manage the email accounts associated with your domain. This includes creating new accounts and managing existing accounts. Additionally, the Access Webmail button will take you to your email accounts directly.

You can also view all email associated icons, outlined below, which will lead you to the respective cPanel page.

Website Traffic tools within cPanel can be accessed via the icons shown within this page of your Customer Portal. This includes icons found within the Website Traffic & Logs section of cPanel when accessed directly.

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Website Traffic Page

For additional resources pertaining to the icons within this page, please reference the following articles:

Analytics and Statistics

This page within your Customer Portal will give you quick access to services within the Website Traffic and Logs section of your cPanel hosting package.

This includes tools such as Google Analytics and a button to view the Latest Visitors for the associated domain.

You can also select traffic and log related icons, outlined above, which will lead you to the respective cPanel page.

The Files & Folders tab within your Customer Portal will provide you with the ability to open File Manager directly for the designated hosting package. This page will also give you fast access to view all your FTP accounts along with icons associated with the Files section of cPanel.

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Files & Folders Page

For additional resources pertaining to the icons within this page, please reference the following articles:

File Manager and FTP Access

Selecting the Open File Manager button will open a new tab with File Manager loaded for the selected hosting package. Selecting the FTP Accounts button will direct you to the FTP Accounts page within cPanel where you can add, view, and manage all FTP accounts for the designated hosting package.

You can also select file management related icons, outlined above, which will direct you to the respective cPanel page.

The Domains icon within the Hosting Tab will provide you quick access to the addon domain and subdomain section of cPanel, allowing you to host multiple domains on a single cPanel account. Additionally, you can access DNS management tools within this section of your Customer Portal.

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Domains Page

For additional resources pertaining to the icons within this page, please reference the following articles:

Addon and Subdomains

This page will provide you with two quick links at the top for creating addon domains and subdomains. The ability to use addon domains depends on your hosting package, if you have a Hatchling plan you will not see the option to create an addon domain.

Note: You will not be able to register new domain names within this section of your Customer Portal. To register a new domain name, please go to the Domains Tab within your Portal Account or refer to https://register.hostgator.com/.

The Domain section of the billing portal will provide links to various domain services within cPanel which allow users to park domains, redirect domains, and manage DNS zones for all the domains on a single hosting package. These configuration tools give you the power to specify local and remote configurations for your domains.

This area of your Customer Portal will enable you quick access to Database management tools such as Remote MySQL and phpMyAdmin. You can also use this page to navigate to the MySQL section of cPanel where you can manage your database users and create new databases.

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Database Page

For additional resources pertaining to the icons within this page, please reference the following articles:

MySQL Management

You can utilize the links at the top of this page to create new databases and even manage existing databases. Selecting the Manage Database button will allow you to modify, repair, check and even delete existing databases. You can also create and assign users as needed.

Using a MySQL administration tool, such as phpMyAdmin, allows you to easily edit the tables within your existing databases. Not only will this tool allow you to modify entries but you can also create a downloadable backup of your database or import an SQL file. The icons illustrated below will give you direct access to these management tools.

The Software & Services page within your Hosting tab allows easy access to our in-house script auto-installer, QuickInstall. Additionally, you'll have access various site builders and CMS help tools.

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Software & Services

For additional resources pertaining to the icons within this page, please reference the following articles:

 

By selecting the QuickInstall button within this page, you will be directed to our very own custom auto-installer which can be used to install over 70 different scripts including common content management systems and mail scripts. Additionally, you have quick access to the Weebly site builder, a simple drag and drop editor that allows you to build your site using visual drag and drop elements.

The icons located within this section of your Customer Portal encompass numerous services and tools that range from site optimization to mobile development.

The Security portion of your Hosting tab provides direct links to the associated cPanel functions concerning the protection of your site content. This includes blocking unwanted visitors from accessing your domain and creating secure login credentials for various pages.

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Security Page

For additional resources pertaining to the icons within this page, please reference the following articles:

IP Deny Manager and Password Protection

The essential links provided at the top of the Security page include direct links to Password Protected Directories and IP Deny Manager. These tools will allow you to manage the security of your account by creating restrictions that range from one page to the entire site. You can create secure credentials to access designated pages within your site using Password Protected Directories. Additionally, you can block a single IP or a set of IP addresses from accessing your site entirely.

The icons provided within the section illustrated below aid in ensuring the protection of your site. HotLink Protection can be used to keep other sites from embedding various file types from your site within their code. Additionally, a link to GnuPG Keys is available allowing quick access to create or import encryption keys.

The Advanced page provides quick access to a wide range of configuration tools. These tools can be used to create cron jobs, set up CDN services, designate PHP versions, and create custom error pages.

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Advanced Options Page

For additional resources pertaining to the icons within this page, please reference the following articles:

Advanced Configuration Tools

Selecting any of the provided icons within this section should only be done if extreme caution is used. These features can cause your site to display errors or even go down, and it is recommended that you create a full backup before making adjustments.