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Knowledge Base

Xcitium Backup Settings Guide

Configuring Xcitium Backup Settings is essential for ensuring secure website backups, protecting your files, databases, and overall functionality. A well-optimized website backup configuration guarantees your data is safely stored, automatically updated, and easily recoverable.

With proper Xcitium backup setup, you can:

  • Securely connect using FTP, SFTP, or SSH
  • Perform database backup (MySQL or PostgreSQL)
  • Set up an automated backup schedule
  • Reduce storage using backup exclusions optimization
  • Enable backup notifications setup

Access Xcitium Backup Settings

  1. Log in to your Customer Portal.
  2. Go to Websites from the left navigation menu.
  3. Click Manage Site next to the website you want to manage.

    Edit Site button
     

  1. Click Backups in the top menu.
  2. Under Premium Backup Services, click Manage for Xcitium.

    Manage Xcitium

  3. In the dashboard, click Settings (bottom-left corner).

    Xcitium Settings tab

You will find the complete backup and recovery solution settings:

Website Details

Configure your secure website backup connection:

Xcitium Settings tab - Website Details

  1. Confirm your domain.
  2. Choose connection type:
    • SFTP (recommended for security)
    • FTP
    • SSH Key (advanced)
      Add SSH Key to
      authorized_keys file.
  3. Enter login credentials:
  4. Add Hostname.
  5. Confirm the Port Number:
    • FTP: 21
    • SFTP/SSH: 22
  6. Define Root Directory.
  7. Click Test Connection.
    •  Test Success confirms connection
    •  Test Failed means credentials need verification

Database Options

Set up your database backup configuration:

Xcitium Settings tab - Database Options

  1. Select database type.
    • MySQL (most used)
    • PostgreSQL
  2. Enter host.
    Default: localhost
  3. Check the Port Settings:
    • MySQL: 3306
    • PostgreSQL: 5432
  4. Enter your Database Credentials:
    • Database username
    • Password
    • Database name
  5. (Optional) Enable SSH Mode.
    Use only if direct access is restricted.
  6. Click Test Connection.

Schedule

Define your automated backup schedule:

Xcitium Settings tab - Schedule

  1. Frequency options:
    • Daily
      Daily backups ensure maximum data protection.
    • Every 2–3 days
    • Weekly or monthly
  2. Set backup start time (off-peak recommended).
  3. Toggle Schedule Backup ON/OFF.
  4. Verify the next backup time.
  5. Click Save.

Notification

Stay informed with backup alerts:

Xcitium Settings tab - Notifications

Options include:

  • Disabled
  • Success & Failure
  • Failure Only (recommended)

Click Save after selection.

Directory Full Path

Use backup exclusions optimization to improve performance:

Xcitium Settings tab - Directory Full Path

  1. Click + Add Folder.
  2. Enter directory paths such as.
    cache/
    tmp/
    logs/
    wp-admin/creds
    Avoid excluding critical directories like:
    public_html/ wp/content 
  3. Click Save after adding exclusions.

Extension Exclusions

Exclude unnecessary file types:

Xcitium Settings tab - Extension Exclusions

  1. Click + Add Extension.
  2. Enter patterns like:
    Extension should start with *. characters.
    *.log *.tmp *.jpg *.png *.zip
  3. Repeat as needed and click Save.
How can we help you? Please contact us via phone or chat if you need assistance.

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