If you own and operate a freelance web design business, the following two scenarios will be familiar to you. With…
Author: Machielle Thomas
Machielle Thomas curates content for marketing professionals, small business owners, bloggers, and more.
9 Essential Tools Every Freelancer Needs
Freelancing is the new wave of employment. It can offer workers more money and more freedom. And the optimism for…
What the Past 12 Months Have Taught Us About Crisis Communication
If there’s ever been a time to think about how your business can communicate better during a crisis, this seems…
5 Customer Service Add-ons That Your Small Biz Can Use to Compete With the Big Dogs
My best friend’s birthday is only a few days away. So, I wanted to buy her a memorable gift to…
What Is Customer Lifecycle Management (CLM)?
Your products are awesome. Your website looks great and persuasively presents all their best strengths to the world. You can…