Knowledge Base

Setting Up Private Name Servers


Private Name servers (or Custom Name servers) are DNS name servers associated with a particular domain name, as opposed to those of HostGator. Your private name servers would be set up as ns1.yourdomain.com and ns2.yourdomain.com instead of name servers with a HostGator domain.

Private name servers can only be used on our Reseller, VPS, and Dedicated hosting plans. It is not possible to use them in our Shared hosting plans (Hatchling, Baby & Business).

In this article, we will discuss the following topics:

How to set up Private or Custom Name Servers

To set up your private name servers:

  1. Log in to your Customer Portal.
  2. Click Domains from the left-side menu.

    HostGator - Portal - Domains Section

  3. In the Domains section, locate the domain name that will be utilizing the private name servers. Click on SETTINGS to view the domain's details.

    HostGator - Portal - Domains Section

  4. Scroll down and click on the Advanced Tools.

    HostGator - Domains - Private Name Servers

  5. Click the Custom Nameservers link at the bottom of the page. 

    Custome Nameserver link

  6. Enter the nameservers that you wish to create or edit, and then click on Go. Or you can click on the existing nameservers that are available.

    HostGator - Update Private Name Servers

  7. On the next page, enter the  IP address of your name server.

    HostGator - Update Private Name Servers

  8. Confirm the change in the name servers by clicking the SAVE CHANGES button. 

    Save chanhes

Your private name server or custom name server details are provided in your HostGator Welcome email and Customer Portal. If you need assistance getting your private name server information, please contact us via phone or chat.

What to expect after the setup

It may take 24 to 48 hours to register your private name servers. Once your name servers are successfully registered, you can set all of your domain names to use these private name servers.

Like most name server changes, it will take 24 to 48 hours (sometimes quicker) for this change to propagate and function. This delay, called propagation, applies to all domains with any registrar, not just HostGator. For more information about propagation, you may visit the following article.

  • Customer Portal - Domains - This article introduces the different actions you can do on your domain within your Customer Portal.
  • Domain How-To's - For streamlined content, you may visit our go-to articles for domain management.


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